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Roger Dean Chevrolet

2.9

About this business

Location details

2235 Okeechobee Blvd, West Palm Beach, MO, 33409, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
2.9161 reviews
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Rodney Kerr's profile image
Rodney Kerr 
7 years ago

Quoted one price to do simple brakes front only at 169.00 finished and charged 284.00 sad� 

Business response:

Thanks for taking the time to let us know about your experience. We're constantly working to improve our customer experience and value your input. If you'd like to discuss this matter further, please message us directly so we can put you directly in contact with our Service Manager. 

Martin E. Coleman's profile image
Martin E. Coleman 
7 years ago
Thomas Wells's profile image
Thomas Wells 
7 years ago

Worst customer service ever!!!!! Will never buy or have service work done there again. They refused to program an OEM key fob because I didn't buy from them. Schumacher on Northlake Blvd did it right away for me. I'm a die hard Chevy guy and it makes me sick they represent the brand!!!! 

Business response:

We do apologize for the distress during your visit. We'd like to discuss this further at your convenience. Feel free to reach out to us at 561-683-8100. Or if you prefer you can privately message us your contact information and our Management Team will reach out to you. 

Jenny Wooley's profile image
Jenny Wooley 
7 years ago

Great place. ���� �~�~♡⋆♡LOVE♡⋆♡ ����� 

Jim Troyer's profile image
Jim Troyer 
7 years ago

Forty years we bought cars from you guys. From my grandfather who was a personal friend of Mr Dean and helped build his yachts, to my mother, myself and my children. Your cars were all insured and the community gives a rats ass if you paid for the spots or not. Your greed is showing, also your lack of compassion and partnership with the citizenship of this town. I'm disgusted by this and your service writer Brandon, who treats customers horribly then when we react negatively, he makes the decision himself to deny us service ... read more

Business response:

We're constantly working towards improving our customer experience, and appreciate your honest feedback. Hopefully in the future you'll allow us another opportunity to show you that we can, and will do better for our customers. We wish you the best. 

Tiffany Marie's profile image
Tiffany Marie 
7 years ago

Fantastic customer service! They treat you like family and work really hard to find the perfect car and deal for you. Definitely go see them for your next new or used car! 

Business response:

Thank you for taking the time to review our store. I am glad to hear that we will be your top choice when it comes to car shopping and service! We look forward to welcoming you back soon! 

Christiano Louis's profile image
Christiano Louis 
7 years ago

Business response:

Thank you for the 5-star rating, Christiano. You’re the best! 

Chris Díaz's profile image
Chris Díaz 
7 years ago

Business response:

Thanks for the excellent rating, Chris! We really appreciate it! 

Lenyce Boyd's profile image
Lenyce Boyd 
7 years ago

Bad move guys!! Next time, be more considerate of your neighbors. Taking up spaces for parking to protect your precious inventory was a very bad decision. 

Business response:

We have had a paid contract with One Parking for years to store our vehicles in the case of an emergency. We have paid to store our vehicles in the One Parking garage numerous times in the past, including last years Hurricane Matthew. The spots that were used by Roger Dean were paid for prior to the announcement of free parking. We are happy the community was able to take advantage of a free place to store their vehicle at a time of need. For 50 years now, Roger Dean Chevrolet has always put our customers first and that incl... read more

Frequently asked questions about Roger Dean Chevrolet

How is Roger Dean Chevrolet rated?

Roger Dean Chevrolet has a 2.9 star rating with 161 reviews. 

When is Roger Dean Chevrolet open?

Roger Dean Chevrolet is closed now. It will open at 9:00 a.m. 

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