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Roger Dean Chevrolet
- Shopping
- West Palm Beach, MO
About this business
Location details
2235 Okeechobee Blvd, West Palm Beach, MO, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I would not recommend this dealership. After coming to an understanding with Larry Michales. " the general manager". He backed out the next day!!! He told me that the owner decided that " a friend of his was more important than a new customer. A long time general motors customer!!! Yes, he took the deal away from me and sold it to a friend!!!!! The general manager apologized and explained that his commitment does not matter. that the owner signs his check!!!!! What kind of owner chooses his friend over a new customer that wa... read more
Business response:
Hi, it is disappointing for us to hear that your experience was anything less than great. Please reach out to our General Manager, Larry Michaels at 561-683-8100 for further assistance. Thank you, and we hope to hear from you soon.
RecommendedGreat sales Great management Awesome service department
Business response:
HI Anthony, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Roger Dean Chevrolet West Palm Beach. We are always more than happy to assist you if anything else comes up. Take care!
I purchased a used car last week. I knowingly purchased it with no warranty, as is, and I paid $12000 for a 7 year old car. During the test ride, I pointed out the car was pulling to the right, and that it would need tires soon but not urgently. Yesterday, after nearly hitting another vehicle, I called the dealership, reminded the salesman of the wonderful job he did extolling the virtues of the company and how the daughter is proud of every vehicle sold. I then asked them to do an alignment, as a courtesy, at no charge. The... read more
Business response:
Hi, thank you for bringing this matter to our attention. We would like the opportunity to address your concerns. Please reach out to us directly at (561) 683-8100 when you have a chance. Thank you, and we look forward to hearing from you.
Best car buying experience I have ever had. Honest fair and professional. Salesman, Sales Manager and Finance manager were all outstanding. They actually came back with a lower price then I intended on paying. I didn’t even have to negotiate. Great deal on a great car, I highly recommend you start your car search here you won’t regret it!!!
Do not recommend going there for service. Had an appointment for 230 arrived a few minutes ahead of time. Sat there for 20 minutes while employees talked back-and-forth played on their cell phones sat in chairs like they were at home watching TV. Not one walked over to my vehicle to let me know they were going to service my truck today or let me know that someone will be with me shortly. As you can see in the photos below people just talking back-and-forth one of the employees looked at me twice in the other photo one employ... read more
Business response:
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Kellie Eichas at 561-683-8100 when you have a chance. Thank you, and we look forward to hearing from you.
I have never had a better buying experience! Quality service, great employees and I am very happy with my purchase. Quinn and Ed were extremely helpful throughout the entire process and I will be sure to recommend Roger Dean Chevrolet!
A special thank you to Brian and the managers for resolving the issue with my 2017 Camaro. Thank you so much for responding quickly to my concerns and give me a loaner while my car was there. Great customer service 💪🏽
Great buying experience. Rob Hetzel and the team were great to work with. I look forward to doing more business with them.
The worst service ever! Took my car in on Monday didn’t get it back until Friday. And to top it off the car still runs as rough as it did when I took it there. So I took it back. Brian tells me that it’s running tough because it needs a new battery. Why didn’t you tell me that in the first place. Meanwhile, I tried to pay with a check and the cashier wouldn’t take my check when the sign clearly says checks are welcomed. She made me feel like a criminal. So I paid with my debit card same account and that was fine. I’m so done... read more
Frequently asked questions about Roger Dean Chevrolet
How is Roger Dean Chevrolet rated?
Roger Dean Chevrolet has a 2.9 star rating with 161 reviews.
When is Roger Dean Chevrolet open?
Roger Dean Chevrolet is closed now. It will open at 8:30 a.m.
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