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Rocky Top Ford
- Automotive
- Sevierville, TN
About this business
Location details
750 Dolly Parton Pkwy, Sevierville, TN, 37862, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
After reading a number of VERY current "1 &2 star" ratings, its pretty clear that I am not the only very dissatisfied customer. I purchased $92,000.00, a 2022 Fully Loaded F-250 Platinum truck from Chris Black a few years back and boy was I promised all sorts of great customer service and support with the ownership. Today I experienced for the second time what the other reviews stated, RUDE, terrible, condescending, NON SERVICE. The Service manager, Jennifer was so Rude in every facet possible. She had what was I call "the o... read more
Very expensive and charges 3 hours for oil change and fuel change instead of an hour like all other ford dealers very disappointed with my service
Total lack of communication. I tried calling several times reaching the main line only to be transferred to service where nobody picks up. If I did get through to someone they say they would call me back, but never actually called back (twice). I even tried their text service that they initiate when you drop your vehicle off and no response from that either. I’m merely trying to organize a courtesy car or decide whether I need to find a ride to work for the next few days and I can’t get any communication. If you want to sell... read more
Frequently asked questions about Rocky Top Ford
How is Rocky Top Ford rated?
Rocky Top Ford has a 4.5 star rating with 824 reviews.
When is Rocky Top Ford open?
Rocky Top Ford is open now. It will close at 7:00 p.m.
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