This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Rockside Place Apartments
- Apartments
- Garfield Heights, OH
About this business
Rockside Place Apartments is a great place to call home! Choose from 1, 2 & 3 bedroom suites available for rent that feature free heat and hot water, air conditioning, wall-to-wall carpeting and much more. Residents at Rockside Place Apartments love the convenient location of this apartment community. Getting around town is made easy with convenient access to I-77 and I-480. Rockside Place Apartments is also within walking distance to local area shopping and restaurants. Call today to find out how you can start calling Rocks... read more
Location details
12205 Valley Ln Dr, Garfield Heights, OH, 44125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nasty, horrible This place is NASTY it's infested with bugs. Trash all over the grounds and the insides aren't kept up. The doors are being broken into and the neighbors are loud, rude and unsafe. The place looks NOTHING like the pictures. Mold in the bathroom, leaking AC that they didn't fix making our floors SOAKED and they didn't care.
Filthy, Nasty, Disgusting and Infested with Mice This apartment building needs to be torn down. Its disgusting and that's even before you get to the actual apartment.. The hallways are filled with trash and the carpet is filthy. Do not belive the hype they are trying to tell you to convince you to move there. Not sure how they even have a 3 star rating because they deserve 0 stars.
Business response:
Hello, We sincerely apologize that your experience with our community has been far from satisfactory. The condition of the hallways and common areas you described is unacceptable, and we regret that this has impacted your view of the property. Cleanliness and maintenance are top priorities for us, and we are committed to addressing these concerns immediately to ensure the building meets the standards our residents deserve. We also value transparency and are disappointed to hear that you feel misled. We take all feedback seri... read more
Terrible place to stay unless it’s your last resort Been here since the end of June and the place is horrible. Went against myself saying that this is a terrible place to live because I was in a bind and I’m really regretting it. Place was not cleaned prior to move in, multiple things are broken, socket for a/c isn’t compatible for the a/c unit I have, sinks in both bathrooms have poor water pressure, kitchen sink constantly needs repairing because it keeps leaking, there are no caps on heater fixtures, out of every door in ... read more
Business response:
Hello, We sincerely apologize for the frustrating experience you’ve had since moving in. Your feedback is deeply concerning, and it’s clear that we did not meet your expectations. We want to address each of your concerns as quickly as possible and ensure that your living situation improves. Please contact our management team directly so we can schedule the necessary repairs and discuss how we can make things right. Thank you for bringing these matters to our attention, and we hope to resolve them promptly.
WORSE PLACE TO LIVE!!!!!!! I have never lived somewhere so HORRIBLE. There is absolutely NOTHING good to say about living here. No matter how many times they change management companies and they have changed like 4 since I have lived here for a year, things never improve. DO NOT MOVE HERE unless you are desperate for a place to live. YOU WILL REGRET IT.
Not worth living here Management and the current staff has an overall serious lack of attention to detail(s) as well as a lack of picking up the phone and or opening the door during business hours. When and if the staff does decide to do their job they shown with a haphazard performance and when it is performed it is with a nasty “professional” attitude and demeanor. The worst choice for anyone to make would be to move in and the best choice would be to….MOVE OUT !!!
DO NOT MOVE HERE!!!! The management is awful. No one ever answers the phone, when you go in the office the door is always closed with a “will return” sign. The doors to the apartments are extremely weak and able to be kicked in very easily (I’ve witnessed it). Fights in the hall ways. Cops showing up knocking on your door asking for people. A man was trying to get into my apartment thinking it was his own (weird) All of the drains clog and getting maintenance to come out is hard because management is poor. Look somewhere els... read more
If zero stars was a thing I'd give them that They have rat and roaches supposedly today they where supposed to fumigate but then saw a large roach crawling and a baby mouse. Save your money and live somewhere else. The other apartment I moved from within rockside had the wall in the bathroom fall and it had mold. I hate this place. I'm telling you now you will regret it if you move here. I've given them multiple chances and they fail all the time.
Was ok at first . Eventually you'll notice roaches. Everywhere . After that you'll notice the lack of exterminations and other pests like MICE. I've been hearing them in the walls and vents and have killed 2 using traps I bought. This is a nasty complex . You don't need to be a dirty individual for these pests to show up here at Rockside . If your neighbor or even someone the next apartment over has these pests, you are bound to have them too. SAVE YOUR MONEY.
Rockside Place Horrible Place to live Horrible place to live. Maintenance don't fix a thing. RATS are crazy and the halls ways smell. Things are falling apart
Frequently asked questions about Rockside Place Apartments
How is Rockside Place Apartments rated?
Rockside Place Apartments has a 1.9 star rating with 171 reviews.
When is Rockside Place Apartments open?
Rockside Place Apartments is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com