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Rocket Pest Control
- Home Services
- Spartanburg, SC
About this business
Location details
1 Real Est Wy, Spartanburg, SC, 29302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I called before a rep came to confirm the appt was covered under a previously paid contract. It was, they came for termite inspection, after the contract expired I was still charged for the appt. Two months later, even though billing and a supv confirmed I shouldn’t have been charged, NO ONE HAS REFUNDED THE CHARGE!
We have used Rocket for over a year and I can’t tell you how many times I’ve had them come out to spray not including the quarterly appointments. I have issues with requesting services I’ve paid for and the tech assured me that I didn’t need the inside sprayed or the granular spread on my grass like they did last year for centipedes. Just today I’ve been trying to reach out to them with no avail. so communication is almost impossible. I’m glad others are having superb service, because they are less than mediocre in my humble... read more
Terrible customer service!! Original visit was good, technician took care of the hornets nest. Monthly charges are totally not worth it. Cancelled in November, they came and pulled up bug treatments but kept charging me. Went back and forth with them. They said “ok we will refund you” only to send me an email later that day saying they weren’t refunding me. Only guy willing to help was Kyle, he at least agreed with me that it was ridiculous. He gets the one star.
These guys suck. It’s a shame our old service sold to these guys. They are incompetent. They also don’t want to help with real pest problems. We called them about some yellowjackets we had and they ghosted us completely. Glad we paid a quarterly fee just to get shafted when we actually needed help. Cancelling our service took four phone calls. That should be enough to show you how bad their customer care is. We switched to Baxter Pest Control. He’s a local shop and has much better customer service.
Curtis G. Introduced himself and then returned when finished and asked if I had any questions. Very courteous and did a great job!
Frequently asked questions about Rocket Pest Control
How is Rocket Pest Control rated?
Rocket Pest Control has a 4.7 star rating with 633 reviews.
When is Rocket Pest Control open?
Rocket Pest Control is open now. It will close at 7:00 p.m.
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