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Rochester Regional Health Immediate Care - Penfield
- Urgent Care
- Penfield, NY
About this business
Location details
2200 Penfield Rd, Penfield, NY, 14526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was great. A little waiting but not bad at all. The guy who took me back was a bit too serious and didn’t seem to want any conversation except for why I was there, which is fine. It was my first time there. Was not bad at all. Receptionist was very polite. Overall a good experience. And very kind medical staff
Made my appt online 15 min later I arrived and waiting a minute to go back. Everyone was very professional, xrays were taken i was seen right after they were reviewed and I was out in less than an hour. This location has not been busy and everything I'm there it is very professional.
If I could leave zero stars I would. I broke my hand and went into this urgent care for care, walked in it was completely empty. The secretary wasn’t at her desk when she finally arrived she tells me she had just locked the doors and that they stopped taking patients at 8:45pm. I was there before that and they had no one in the back. The provider pretty much told me she wanted to go home on time and I should go to the ED or come in the morning for an appointment was the best she could do. The soonest appointment was in the e... read more
I chose this locations for: 1. In network coverage. 2. close to my location. 3. Onsite X-rays. AVAILABILITY OF ONSITE X-RAYS IS VERY MISLEADING. Yes, there is x-ray capability - BUT - it is a mobile technician. I called ahead to ask if there was an x-ray tech there NOW. The call disconnected twice before reaching "Corlina" [not entirely sure but something like that]. She said that she didn't know if the tech was there. I asked if she could find out and she refused. By this time I was nearly there so I went inside and asked. ... read more
2 long step to check in , kiosk and live person , always void checking in kiosk go straight to live person .
Frequently asked questions about Rochester Regional Health Immediate Care - Penfield
How is Rochester Regional Health Immediate Care - Penfield rated?
Rochester Regional Health Immediate Care - Penfield has a 2.9 star rating with 161 reviews.
When is Rochester Regional Health Immediate Care - Penfield open?
Rochester Regional Health Immediate Care - Penfield is closed now. It will open on Monday at 9:00 a.m.
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