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Robert's Fence Co
- Fences & Gates
- Islandia, NY
About this business
Robert's Fence Company is Suffolk County's premier choice for fence and fence products. We started in business in 1983 and have been growing ever since. We recently expanded again, into a new, larger facility and now manufacture our own fence products. Our success is built on a simple strategy: Build fencing of the highest quality and install it to perfection. We custom manufacture, design and install fences of the absolute highest quality. Giveus a call today and discover the Robert's Fence difference!
Location details
186 Blydenburg Rd, Islandia, NY, 11749, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Don’t use them. Just don’t. They can’t keep an appointment, their customer service is non-existent. They installed my fence and made a mistake reading their own instructions and missed my property line by a lot. Now I’m trying to get them to correct this and here’s no response. For months. Call somebody else, anybody else! I had to call an attorney.
RecommendedI bought a new lawn tractor and had to enlarge the gate in my pvc fence. Roberts was able to shorten the existing fence, manufacture and install a new gate at a substantial savings over the other companies who made estimates! AND, the new gate is reinforced and exceeded my expectations!
They do not show up when they say they will. Do not have all the materials needed to complete an install. A lot of no call and no show.
I gave a terrific review the day the fence was put in, 4 weeks later all the vertical boards are covered in black mold, not the horizontal boards. Called many times, no call back . Very sad service after all I am a returning customer who has recommended them many, many times. Very disappointed.
Horrible horrible horrible!!! Do not use this fence company! Took them about 3 weeks to install and complete 6 sections of PVC fence & gate! Every time they would say they were coming they would never show up... I took off of work 4 days waiting for them to show up and they never did. Finally after I had to call them to see where they were, they decided to show Up 4 days later. Then didn’t come back to hang the gate until the next week!!! Horrible customer service, no one knows what is going on over there!
Love the fence I had installed!!! The guys worked hard; very reasonable price! Thank you! :)
The absolute worst customer service and dealt very poorly and lied to by the owner of the company. I received an estimate approximately 6 weeks ago. I accepted and scheduled a date for it to be installed. Nobody ever showed. When I called they had no record. They said they would call me back which they never did. So I called back and they said the owner would call me. He never did. I call back another day and I get the run around. Finally the owner calls me back and says he will install the following week...well they never s... read more
I never publicly complain about a service or company, but the quality of service and lack of true care and concern for the customer by Roberts needs to be publicly noted. Roberts Fence Company is one of the worst company's my family has ever dealt with. We contracted them to put up 100' of wooden fence. Robert, the owner, came and estimated the job and promised everything would be great. He insisted on CASH (so he can hide his income from IRS). He took advantage of an elderly person who thought this was a reputable company. ... read more
Business response:
We apologize for any inconvenience. Your mothers fence was installed in November of 2017. She first called the office on 3/20/18 stating that she had an issue with the fence. This was her FIRST call. Our busy season starts around this time. We have been very busy and it has rained quite often, causing delays in installations and repairs. We certainly DO NOT take advantage of elderly people. We have been in business for over 35 years. As you know, a post like this could cause serious harm to a business (as you know having a c... read more
Super nice professional job
Frequently asked questions about Robert's Fence Co
How is Robert's Fence Co rated?
Robert's Fence Co has a 3.2 star rating with 98 reviews.
When is Robert's Fence Co open?
Robert's Fence Co is closed now. It will open tomorrow at 8:00 a.m.
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