Robert Young Center Mental Health Outpatient

Maddie f 

on Google

a week ago

Gross predatory practices. My psych ordered unnecessary testing for my ADHD non stimulant meds. I asked what was covered by my insurance and was told the extra bloodwork they wanted WAS covered by my insurance only for it to not be covered when I went to the hospital next door. If you have a major insurer they will see it as a cash grab thinking “you have bcbs, you can afford it”. Get independent testing that is NOT through Trinity. 

Ava Monson 

on Google

3 weeks ago

Employees do not care. My provider has cancelled multiple appointments the day of. No one can give me an answer. Most disrespectful office I've ever worked with. They are taking advantage of the lack of psychiatric care options in the Quad Cities area. Have contacted patient advocacy several times as well. Stop saying our opinions matter to you when you do nothing to change them. 

Wide-Brim 

on Google

4 weeks ago

I hesitate to write this because looking at everyone else's reviews they're just going to respond with contact customer care WHICH I ALREADY HAVE. So thanks no thanks. I am only posting this to maybe help someone else who needs validation that it's not you, it's them. I am going to have to find somewhere else to work with. I don't even know where to start with these people. I am not from this area and have been really overwhelmed trying to find consistent and quality care on Medicaid. After 18 months nothing I actually need ... read more

Dean 

on Google

a month ago

Awful cattle call experience. 60 days to get in, once I got there, no one made eye contact. Just asking generic questions and typing, looking at the screen, zero care. And then told to come back in 30 days. So, in 90 days, you get one appointment. Not to mention, Unity Point has 3 buildings in the Quad Cities, but they put all these eggs in the Rock Island basket. The least accessible and furthest away of the 3 buildings. Unity Point insurance doesn't allow you to go anywhere else. Unity Point should be ashamed of themselves... read more

Ty 

on Google

a month ago

I made an appointment months ago, only to be cancelled twice before finally meeting the doctor, who turned out to be an asshole. My followup appointment now has also been cancelled, so my meds I was trying out will run out before then. The most worthless place and waste of time ever.