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1050 Old Des Peres Rd #100, Town and Country, MO, 63131, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I had very little wait time. Dr. Kramer was nice and quickly made his assessment. He explained the surgery process thoroughly.
I had an excellent experience with Dr Kramer at the St Louis office on Old New Ballas Road. The office is beautiful, clean, bright and staff are receptive and helpful. Preregistration expedited a delay with completing paperwork. The wait time was a bit ( maybe 45 minutes) but I understand that surgeons and doctors in general often run into problems with patients that are beyond their control. I was in pain. I would have waited there until the next day without saying a word. I was referred to Dr Kramer by a coworker. First sa... read more
I had total hip replacement surgery. Dr. Kramer is an excellent surgeon and so far the outcome has been great. He is very thorough in explaining details and did not rush you at all. Listened and answered all concerns. Would highly recommend him.
I do believe that Dr. Kramer is an excellent surgeon. I have had two very successful surgeries. However, I have waited hours and hours to be seen by him. I experienced a patient "mixup" before my last surgery which ended up giving me a misdiagnosis that belonged to another patient. I made excuses for him and did not switch doctors. Recently, I injured the knee he had operated on and I was in a lot of pain. I made two phone calls to Dr. Kramer and he never called me back. I went ahead and made an appointment and was told to c... read more
Dr. Kramer was refereed to me by a friend who had two knee replacement surgery's with Dr. Kramer and was very pleased with the outcome. Most recently I had a total knee replacement done by Dr. Kramer and my progress has been amazing. At three weeks I was able walk without a walker or cane and able to drive my car. I have very little discomfort. My surgery went well. Dr. Kramer and his staff were well organized and kept me informed both before and after surgery.
Wait times are terrible, even when you are first patient seen. One time the doctor ran late at the hospital and there were six patients ahead of me (minimum wait time 90 minutes no matter what reception tells you!). My knee is still messed up. All he did was take x-rays and say "it's healing". When I said my knee was still swelling, he asked if I twisted it when I fell!? Seriously 5 months Then said they could offer some physical therapy?! What a waste of time and money!
Business response:
Unfortunately, there are times when emergencies at the hospital must take precedence. Other times, patients make appointments for one issue and present with multiple issues that need to be discussed. I take pride in listening to each patient fully, and hope that I did the same for you. Fortunately for you, your injury will improve with time (many patients appreciate this reassurance.) A responsible surgeon should allow a patient to improve with time and therapy.
Robert S. Kramer MD, Orthopedic Surgeon has a 4.9 star rating with 200 reviews.
Robert S. Kramer MD, Orthopedic Surgeon is closed now. It will open at 9:00 a.m.
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