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Dr. Robert Mack, MD is an ophthalmology specialist in Hoffman Estates, IL. He graduated from Case Western Reserve and specializes in ophthalmology.
1220 W Higgins Rd Suite 102, Hoffman Estates, IL, 60169, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Dr Mack was very pleasant and professional.
Although Dr. Mack and his team are very professional there are definitely issues regarding over scheduling of patients. I have had four appointments over a five month period and have waited in excess of a hour past my appointment time on each occasion. This really is not acceptable and I am looking for a new doctor.
My husband has gone to Dr. Mack for over 13 years since he had an eye injury and had a cornea transplant. He is a fantastic doctor, thanks to him my husband has been able to go this long with his 1st transplant and has not required a 2nd one yet. I recently started going to another Dr. in the office and have been really happy with all my dealings with her. Great place and great people to deal with!
I've been seeing Dr. Mack for two years. I had closed angle glaucoma which Dr. Mack immediately diagnosed, and fixed. For eight months earlier, I was going to an eye doctor I thought was competent, but who missed this very important diagnosis. Since then, Dr. Mack has diligently checked my eye pressures, etc. to make sure my eyes remain healthy. There is a long wait, but if you make appointments early it's not a problem. Dr. Mack is an excellent and thorough Doctor.
Frustrating experience with this Eye Center. First of all, I was made to wait an hour during my first appointment and only after I complained to the front desk after one hour, did I get seen within 10 minutes. Then my pharmacy sent them a pre-authorization request form which they were supposed to fill out and send to my insurance company. They misplaced the form not once, but twice ! Which resulted in a delay in me continuing with the treatment sequence which Dr. Mack had prescribed. Terrible
Robert J. Mack, MD has a 3.2 star rating with 51 reviews.
Robert J. Mack, MD is closed now. It will open tomorrow at 8:00 a.m.
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