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Robert J. Mack, MD
- Doctors
- Hoffman Estates, IL
About this business
Dr. Robert Mack, MD is an ophthalmology specialist in Hoffman Estates, IL. He graduated from Case Western Reserve and specializes in ophthalmology.
Location details
1220 W Higgins Rd Suite 102, Hoffman Estates, IL, 60169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The doctor prescribes protocols, but will not answer questions about the medications being prescribed. He chastised you if you decline to do or purchase anything he recommends. Diagnosed me with an autoimmune disease that was refuted by multiple doctors, including at Northwestern.
I dislike writing non-positive reviews but this warrants it. I was recommended to Dr. Mack. It started off great, I felt like I was being taken care of. However, soon I was led to believe that I may need a $2500 procedure that was not covered by my insurance. After that passed and I did not do the procedure, I waited for next appointment. The woman across from me had red eyelids. I felt bad for her. Two weeks later I had the same issue! I thought back to my appointment and recalled the Dr did not change his gloves nor wash h... read more
I will not return to him for any further eye care! After seven weeks into tests and medications, there is no improvement. I believe he has the wrong diagnosis. He has ordered outside tests and scans that I believe were unnecessary. He was always very short with the visit and never explained results of tests.
We have gone to Dr. Mack for years. He saved my husband's eye after a horrific accident. We highly recommend him.
Dr. Mack wanted to do an iridotomy on my teenage daughter suspecting glaucoma and scared the daylights out of her. He also requested a very expensive MRI with contrast, her first time with an IV. The test was unnecessary, the diagnosis incorrect, and the second opinion specialist we sought out was so aggravated with his incompetence that she quite appropriately bawled him out in a letter for his alarmist attitude. Furthermore, he sent my elderly father-in-law to an ER many miles away (during the pandemic) telling him that so... read more
This was my first visit to this doctor and my biannual check for ocular hypertension. Dr Mack told me that I had narrow angles in both of my eyes and that I needed vision preserving operation called Iridotomy. He stated that if I didn’t have this done I would go blind. The operation did not lower the pressure. I went for the operation for the second eye and got into an argument with the tech who was about to prepare me for a wrong operation. I finally convinced her to look at my previous operation and she finally stated that... read more
If I can give this doctor ZERO stars I would. I came to this doctor to seek relief for my Subconjunctival Hemorrhage but got out feeling a lot worse because of his diagnosis (he purposely misdiagnosed me and recommended an invasive procedure which I don’t need). He misdiagnosed me with Bilateral Narrow Angle Glaucoma and told me to undergo Laser Iridotomy otherwise I will go blind. Fortunately, I trusted my instincts and sought for a second opinion that same day. Gonioscopy and a more objective test which is Anterior segment... read more
Dr Mack has been great treating my recurrent Corneal erosions. This has been going on for a long time and other Doctors treated it symptomatically. Dr Mack got to the root and cured it. Additionally he suggested (strongly) that I get CPAP. This has been so helpful in my overall health. Wait times can be as little long but having worked in healthcare I understand why this happens and with a Dr of his reputation he is in high demand.
One of the most disorganized, incompetent doctors and staff I have ever seen. Zero respect for people’s time. Do not bother! Only ended up here because the last office was sold to them. Horrible is only word
Frequently asked questions about Robert J. Mack, MD
How is Robert J. Mack, MD rated?
Robert J. Mack, MD has a 3.2 star rating with 51 reviews.
When is Robert J. Mack, MD open?
Robert J. Mack, MD is closed now. It will open tomorrow at 8:00 a.m.
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