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Robert Basil Cadillac

4.1

About this business

Robert Basil Cadillac is second to none when it comes to our vast array of new and used models, GM certified technicians, and a sales and finance team that ensures you get the vehicle of your dreams at the best price. No other Cadillac dealership compares, because no other dealership is part of the Basil Family Dealerships. For over 65 years the Basil Family has served Western New York drivers, propelled by our philosophy that simple courtesy is never out of date.The Basil Difference promises that each of our customers will ... read more

Location details

3475 Southwestern Blvd, Orchard Park, NY, 14127, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.144 reviews
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matthanson's profile image
matthanson 
13 years ago

I normally do not do surveys, but my buying experience at Jim Ball Buick was so enjoyable that I have made an exception. From the salesman to the computer tech I was treated with respect, no hard sell sales pitch and most of all I felt that they really did appreciate my business. I wouldn't hesitate to recommend this dealer to friends and relatives. Jim ball Buick is truly a " 5 STAR DEALER " 

familyguy's profile image
13 years ago

I love this dealership. Made the buying process easy and treat you like family. 

jeremy182's profile image
13 years ago

I was looking for a used SUV for a while. I searched and test drove and did the normal research for weeks trying to find an SUV that I liked for the price I wanted. When I talked to Kim the first time she assured me that I would be able to get what I wanted in my price range. I then went there and saw my new car. Matt was my sales man, he was nice and friendly and worked with me to get the deal I wanted. I was very impressed with how he handled himself. He never pressured me to buy the car. I felt very at ease with him and h... read more

clintonf's profile image
13 years ago

I bought a sporty G6 from Jim Ball and Clayton was my salesman. He accomodated my reasonable requests and handled it very professionally...and I AM VERY PICKY! The price was right, the model was what I was looking for. Gift recipient was pleased. I also referred a family member to him and they bought a vehicle as well, with 6 months apart. Most of all he was NOT PUSHY. 

chasmcc's profile image
13 years ago

I generally don't like the car buying experience because of the sales approach but I recently had a great experience with Andrew when buying my 2011 GMC Terrain. He was helpful and straight forward which is all you can really ask for. 

tonyrichards's profile image
tonyrichards 
13 years ago

I bought an Impala earlier in the year. I told them what I wanted and they found it for me since it was not on the lot. A matter of a couple of days I had exactly what I wanted. I have had nothing but compliments on my car and had no issues so far. My buying experience was not as stressfull and I expected. If you dont want to be attacked as soon as you pull in, then you might want to shop here. Thumbs up. 

joyce19's profile image
13 years ago

A huge thank you to Peter Gemmati and all for his prompt reply and assistance this morning after nearly losing my SRX over the ledge while backing down in the driveway last evening in the snowstorm. Once I got towed out, Peter told me to bring it right in which I did. It was put up on the lift and we both inspected the undercarriage to which there were no problems noted miraculously!! It's Peter's prompt attention to matters like this that keep me returning to Jim Ball GMC/Cadillac!!! THANKS PETER!! 

nicolebradfield's profile image
nicolebradfield 
13 years ago

“I purchased a preowned GMC Sierra from Matt Verel. He was great! He helped me find the right vehicle that fit my needs and I enjoy driving it! I refered my cousin to Matt after because he was so great in helping me out! I’ve also had service done at Jim Ball and they fixed what i needed and really helped me out. I’ve had a great experience all around.” 

Frequently asked questions about Robert Basil Cadillac

How is Robert Basil Cadillac rated?

Robert Basil Cadillac has a 4.1 star rating with 44 reviews. 

When is Robert Basil Cadillac open?

Robert Basil Cadillac is closed now. It will open tomorrow at 9:00 a.m. 

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