Roba Laurie A MD

Unimpressed! 

on Healthgrades

3 months ago

After reading all the comments on line, i decided to go see Dr. Roba anyway...After waiting almost 4 mos for an appt, that was rescheduled twice. I finally got my chance...pretty much everything online was correct. Front desk person...horrible!! I can't believe the doctor would have someone so rude and nasty representing the first impression of her office! The office itself was old and also freezing!! The machinery seemed ancient, nothing like my last Ophthalmologist..The doctor was cordial, but seemed very distant and preoc... read more

Anonymous 

on Healthgrades

5 months ago

Although Dr Roba is an excellent clinician, her office staff and schedule management are sorely lacking. If you don't mind wasting time waiting for over and hour for care, only to deal with a dismissive front office person, feel free. 

DOUG BARRANTE 

on Healthgrades

11 months ago

Dr. Roba always listen very closely to what you have to say. She takes her time with the exam and has always given me accurate diagnosis and treatment. A wonderful and very smart doctor. I highly recommend her. 

Anonymous 

on Healthgrades

a year ago

I have given this office and doctor several chances, but nothing is getting better, in fact it's getting worse. This doctor is a poor excuse for a healthcare worker. She is not , kind, sympathetic, or caring. I have had my appointment changed so many times, its unbelievable. and then when i need a refill, they said I need to be seen. Last straw was that horrible woman at the front desk, just miserable and when I asked to speak to the doctor personally, she stated, I'll leave a message and hung up on me.....and the doctor nev... read more

Anonymous 

on Healthgrades

2 years ago

First visit, long wait time to be seen then gave me the wrong meds. Returned 2 days of pain later to get the right drops, got an apology (at least) and charged $80 for her mistake. Tried to dispute it and no one would even let me speak a whole sentence. "If you don't pay I get $0. Do you get gas and just drive away?" First, my insurance covered all but $80 per visit, after being told on the first visit there was no co-pay (it's not a co-pay, it's a deductible. The older very rude secretary informed me.) Second, how dare you ... read more

Anonymous 

on Healthgrades

3 years ago

I have seen this doctor belittle her office staff for the last time. The woman at the front desk might be nasty, but to see and hear her being yelled at is a disgrace and very unprofessional for this doctor. I am sure that is why Micheal isn't there any longer either. He was the best thing to happen to that office, so warm and kind. Nothing like I see in this doctor or office. I hope this helps any new patients thinking of going there, DON'T!!!!!!! 

Done 

on Healthgrades

3 years ago

Have been a patient for several years, but after having my appointment changed for the fourth time, I'm not going back there. I get the whole Covid thing, but this last time when I asked the nasty woman at the front desk, Hiram, she stated, she's just off!! Well my time is valuable also, so I will start looking. It can't be too hard to find a doctor that cares for their patients and has a better office staff!! 

Beware 

on Healthgrades

3 years ago

HORRIBLE, HORRIBLE, HORRIBLE, and her mother at the front desk is even worse. You can definitely tell they are related!!!!!!!! 

Never again! 

on Healthgrades

3 years ago

I would rather gauge my eyes out than to go back to see this doctor. I hadn’t seen her in about 4 years and now I remember why! Just horrible, and the office staff too! Some things don’t change!!