Rli Insurance Company

Gary Markowitz 

on Google

3 months ago

I completed the insurance renewal application but missed putting the birth month and day of my daughters (I only input the year). COMPANY RESPONSE was to TERMINATE THE POLICY for "incomplete underwriting information." There was no effort by the company to remedy the oversight either by mail or by phone. I'm glad I found out now how inept their staff is before I had a situation where a claim had to be filed. Looking for a different insurer - for sure. 

Jim Morningstar 

on Google

a year ago

I was polite and tried to explain my situation. The customer service representative hung up on me. I called back it was a instant pick up and hang up. Very rude person on the phone. If you have to call good luck trying to get information. 

Dave Hill 

on Google

2 years ago

I have used RLI for Umbrella Insurance for 4 years. There are so many exclusions, if, buts, excepts listed that, frankly, I have no clue what is covered. And, yes, one reviewer said that you have to pay the maximum on auto insurance before they cover anything. I am going to find a better insurer. My agent recommended RLI, but I think it was not a great suggestion. 

Kim Fenton 

on Google

2 years ago

I have been in the insurance business for over 25 years and this is the worst insurance company I have seen in 25 years. If you read the umbrella policy they required other insurances pay the bulk of any claim. My quote from them was high and the coverage limits were low. I would do your homework and read the fine print before you give them your hard earned money. They do not return phone calls or e mails and worse yet they send these e mails via an unknown service representative that are very odd- as if fishing for any type... read more

Kristine Freeman 

on Google

5 years ago

Unresponsive, undecided lack of communication. Good luck.