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R.J. Veitch Appliance Repair
- Appliances & Repair
- Old Saybrook, CT
About this business
You're in good hands when you choose R.J. Veitch Appliance Repair for repair, used appliance sales, and new parts sales. R.J. Veitch Appliance Repair is a family-owned company that's been serving Old Saybrook and the surrounding areas for over 40 years. Co-owners Robert and Gloria Veitch and their hard-working staff understand your needs and will always treat you with the respect you deserve. You can breathe new life into your struggling appliance by relying on the cost-effective repair services of R.J. Veitch Appliance Repa... read more
Location details
830 Middlesex Turnpike, Old Saybrook, CT, 06475, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Bad Service My 86 year old mother and I had a horrible experience dealing with an employee at this business while the owners were gone. To make matters worse, Bob was just as rude as his employee when we tried to rectify the situation. These are NOT people who care about customer service, on any level. I would never recommend them to anyone.
NEVER AGAIN The minimum stars allowed on this review is one. I believe that is too many for this company. I have reluctantly used them in the the past, only to have the same problems as the other 1 star raters had. This time takes the cake !! I called in advanced, and asked for a price to remove and install a doble door refrigerator. I told the long time employee who gave me the answers I requested, that I was considering buying a $ 10,000.00 refrigerator from Sears warehouse and needed a price to remove the old, and install... read more
oven repair I had a local appliance company repair my expensive European style oven (the place where it was also purchased 15 years ago), and after many frustrating repairs that were supposed to have fixed it and never did, I gave up. Since I have 2 ovens I could get by with the one that worked. I saw that PJ Veitch repaired this brand of appliance, so I set up an appointment--a final try. They were prompt, courteous, and instantly found the problem and ordered the part needed. And, the best part is that my oven actually wor... read more
You can't top Bob Bob Veitch is a class act. He has been in business for years and years. You probably cannot name a person in the area that hasn't had Bob service it at one time or another. Located off of Middlesex Turnpike, close to the Essex Town Line. Easy to find, great staff working for him, and always service with a smile.
First Impressions Never even scheduled an appointment. The person who answered the phone was rude and decidedly not customer friendly. I can only imagine how much business has been lost by this person. When I asked for the email address, I was told that they don't have an email. I went to the internet and guess what I found - an email address! I wonder if the owner ever looks at the reviews that his business has received?
Go Somewhere Else I had been having constant problems w/my new dishwasher. Veitch is the manufacturer's service rep. They were at my home 4 times but never submitted the repairs to the manufacturer therefore, the manufacturer would not replace my dishwasher. When I asked why they never submitted the forms, the owner said, "I didn't get around to it". I did give a 2 star because the service tech seemed capable but when you have a lemon, no one can fix it. You need a new one.
OVERCHARGED Came to our house for 10 minutes to tell us our washer was completely broken and charged us $90.00 for that information. I think that is ridiculous to charge us almost $100.00 for ten minutes of their time!
Veitch RJ Appliance Great Work Ethics They have worked on my washers and dryers and have never failed to fix or give the right advice. Their machanics are very knowledgeable and friendly. I would recommend them. Sandy M
Poor Servcie - Rude Phome personal I wish I had read the other reviews first before calling Veitch Appliances. I explained my appliance problem over the phone - told them I thought it was the motor, gave make and model number and asked them to bring parts when the (eventually) arrived 9 days later. Technitian came looked at dishwasher for 5 min - ran cycle for 1 min and said, yes, it is the motor. No spare parts - did not even replace broken filter. Left after max 10 min. visit, leaving $100 "repair" bill. When I called to c... read more
Frequently asked questions about R.J. Veitch Appliance Repair
How is R.J. Veitch Appliance Repair rated?
R.J. Veitch Appliance Repair has a 3.5 star rating with 51 reviews.
When is R.J. Veitch Appliance Repair open?
R.J. Veitch Appliance Repair is closed now. It will open tomorrow at 8:30 a.m.
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