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Rivian Service Center

4.0

About this business

Location details

620 116th Ave NE NE, Bellevue, WA, 98004, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.074 reviews
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Christopher Kauffman's profile image
Christopher Kauffman 
3 months ago
Stevena House's profile image
Stevena House 
4 months ago

Great knowledgeable staff. Comfortable waiting area. Fun merchandise (bought a sasquatch!) walking distance to food and shopping while you wait. 

Ronnie Rae's profile image
Ronnie Rae 
4 months ago

I absolutely hate my 2026 RS1. The worst electric to date. My experience with the Taycan 4, Audi Q8, and a few hybrids set a bar which Rivian does not even come close to touching. It was in the shop after the first week for a handful of issues and the one that can’t be resolved is how poorly it performs. Apparently I was “driving to fast” but my RS1 did not make it 150 miles before being totally out of charge. One week down, 2 years and 51 weeks to go. 

Eric W's profile image
Eric W 
6 months ago

I’ve been waiting at Enterprise Rent-a-car for the past half-hour trying to get a full size SUV rental for the SECOND time. I don’t know why it’s so hard to get an equivalent loaner to my R1S. Be prepared to get offered a full size SUV and then questioned by Rivian customer service about whether you need a full size (despite buying their full size SUV). No direct numbers to their service advisors either, so you have to explain everything from the beginning to clueless customer service. Edit: 15,000 miles over two years on my... read more

Eric W's profile image
Eric W 
6 months ago

I’ve been waiting at Enterprise Rent-a-car for the past half-hour trying to get a full size SUV rental for the SECOND time. I don’t know why it’s so hard to get an equivalent loaner to my R1S. It should be standard policy to get an equivalent size. Be prepared to get offered a full size SUV and then questioned by Rivian about whether you need a full size (despite deliberately buying their full size SUV). No direct numbers to their service advisors either, so you have to explain everything from the beginning to customer servi... read more

Frequently asked questions about Rivian Service Center

How is Rivian Service Center rated?

Rivian Service Center has a 4 star rating with 74 reviews. 

When is Rivian Service Center open?

Rivian Service Center is closed now. It will open tomorrow at 8:00 a.m. 

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