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Rivia Medical

4.3

About this business

Location details

315 Madison Ave 3rd floor, New York, NY, 10017, United States

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4.3295 reviews
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Veronica's profile image
Veronica 
a week ago
Fred Whittle's profile image
Fred Whittle 
a month ago

They will bill to a credit card that was supposed to be removed from the account, don't trust them 

Aleena Tim's profile image
Aleena Tim 
a month ago

Predatory billing that was not disclosed to me at all and basically taking advantage of what they can to charge me and my insurance company $600 per 45 min virtual talk therapy session. First session I thought I was going to pay around the same amount out-of-pocket (~$45 per virtual session) and also because of their email but little did I know that they were egregiously charging me and my insurance company but my insurance paid majority of it the first time so I was unaware. For every session, they've secretly been "legally... read more

Maizie Grunwaldt's profile image
Maizie Grunwaldt 
a month ago

Avoid at all costs – Total nightmare. I honestly wish I could give this place zero stars. My experience with Rivia Mind was a complete disaster from start to finish. For a place that claims to focus on mental health, they caused me more stress and anxiety than I had before I walked through the virtual door. The Main Issues: Zero Communication: Trying to get a response from their administrative team is like shouting into a void. I had questions about my intake and billing, and I was ghosted for weeks. Scheduling Chaos: My app... read more

Lengash Covenas's profile image
Lengash Covenas 
2 months ago

They have recently double charged me and have not been helpful in resolving this billing issue. I had previously had similar issues of being charged extra and had to call to get it resolved. They keep on telling me there is no record of this and I have sent them receipts. Frustrating I keep having to deal with this. Very bad experience, I do not recommend. 

Frequently asked questions about Rivia Medical

How is Rivia Medical rated?

Rivia Medical has a 4.3 star rating with 295 reviews. 

When is Rivia Medical open?

Rivia Medical might be open. It requires an appointment. 

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