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315 Madison Ave 3rd floor, New York, NY, 10017, United States
Get directionsThey will bill to a credit card that was supposed to be removed from the account, don't trust them
Predatory billing that was not disclosed to me at all and basically taking advantage of what they can to charge me and my insurance company $600 per 45 min virtual talk therapy session. First session I thought I was going to pay around the same amount out-of-pocket (~$45 per virtual session) and also because of their email but little did I know that they were egregiously charging me and my insurance company but my insurance paid majority of it the first time so I was unaware. For every session, they've secretly been "legally... read more
Avoid at all costs – Total nightmare. I honestly wish I could give this place zero stars. My experience with Rivia Mind was a complete disaster from start to finish. For a place that claims to focus on mental health, they caused me more stress and anxiety than I had before I walked through the virtual door. The Main Issues: Zero Communication: Trying to get a response from their administrative team is like shouting into a void. I had questions about my intake and billing, and I was ghosted for weeks. Scheduling Chaos: My app... read more
They have recently double charged me and have not been helpful in resolving this billing issue. I had previously had similar issues of being charged extra and had to call to get it resolved. They keep on telling me there is no record of this and I have sent them receipts. Frustrating I keep having to deal with this. Very bad experience, I do not recommend.
Rivia Medical has a 4.3 star rating with 295 reviews.
Rivia Medical might be open. It requires an appointment.
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