Riverwalk Apartments

Matt D. 

on Apartments

11 months ago

Unprofessional office staff Beware of this property. When you apply they charge a $225 admin fee and $75 application fee. The $225 fee is refundable if you are declined. I was declined (but approved at a much nicer complex with $300 deposit the next day) and was promised to have the refund of the fee in 15-30 days. This was on Feb 29. As of today 4/2, I have not received the refund. Upon contacting their office, I was informed that the check was cut yesterday (4/1), over 30 days later. When asked why it takes so long, I was ... read more

Emily K. 

on Apartments

a year ago

“Luxury” is a generous title We would’ve moved out a long time ago if we had the financial means to do so. From the start, communication was bad. I was never told that there was an Amazon locker and was under the impression that my packages were being stolen until a neighbor told me otherwise. There were vehicle break ins last year (mine included) and while I know this isn’t the fault of the management, they did nothing to notify the community or provide any reassurance of working with the police department. Maintenance requ... read more

Gregory Eason, J. 

on Birdeye

2 years ago

I almost didn't leave a review just so I could leave 0 stars. Toilet fill valve broke and the landlords sent out a maintenance person who didn't fix the problem at all. I was receiving alerts from the City of Rock Hill stating "48 hours of running water HIGH USAGE ALERT." Turns out, I was using 148 gallons of water per hour and the City of Rock Hill had a representative reach out to me concerning my well being. I contacted the front desk and they ignored me for two weeks. After excessively calling and leaving numerous voice... read more

Lindsay N. 

on Apartments

2 years ago

Only care about the money DO NOT LIVE HERE!! We lived here for 15 months and it was awful. The staff was rude, maintenance never got anything done, and they only care about the money. And the amenities are crap, especially for the amount of rent they are trying to charge. A lot of the gym equipment was broken and never repaired. The pool is either closed or dirty. On move in day, we showed up with our U-Haul to find painters in our apartment. It hadn't been cleaned, the painters had no idea how to paint so there were blotche... read more

Naiomi M. 

on Apartments

2 years ago

Anything but luxury Valet trash, everyone has to pay for this service regardless of if you use it. Is very hit or miss with the trash people just not picking up trash on trash days. This can lead to foul smelling stairwells as well as bugs. Our 3rd floor apartment had an ant issue, as I expect most of the apartments have a bug issue particularly because you were forced to have to bring in a dirty trash can that the valet company supply after trash has been picked up (if it was picked up at all). In 2 years of living there I ... read more

Diane B. 

on Birdeye

2 years ago

We have lived here for about 6 months and have been impressed with the hardworking maintenance people. The landscaping and common areas are constantly being maintained and managed. The office staff is always accessible if you stop by the office. The employees are very friendly, efficient and easy to work with. Other than having my car broken into and being chased by an occasional pit bull, it's a great place to live...  

Krysten M. 

on Apartments

3 years ago

Such a beautiful complex and great staff I absolutely love this property and the stuff. Was unable to move in because of a work conflict. However prior to this knowledge, the office staff was very very helpful taking me on multiple tours and answering all the questions that I had. Maintenance filled me in on all the steps that they took prior to move-in day. Even after they found out I was unable to move, they was still so friendly and understanding, even suggesting other properties West Shore has that I might be able to loo... read more

Northern Red P. 

on Apartments

3 years ago

no AC in the summer for MONTHS deemed "inconvenience" The turnover in the office is astonishing, but not shocking what-so-ever. We attempted to contact the management company and it is quite literally impossible to get any issue handled in a timely manner. We rented here for a little over a year and went roughly three months without a working AC unit. THREE MONTHS without a working air conditioning unit in our third floor unit during the summer with temperatures exceeding 90*. We were given a small window unit to cool our en... read more

Matthew D. 

on Apartments

3 years ago

You'll love living here! Rachel and the staff are fantastic! They are always very friendly and more than happy to help. The community is quiet and I've never felt unsafe here. The pool is really nice (it's saltwater!), we've got two grills, including a Big Green Egg - how many apartments have one of those? There's a kitchen you can access off the pool deck during business hours. The gym has a cool garage door that opens up onto the pool deck too for those days when it's really nice outside. For the reviews that said they hav... read more