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Rivertown Buick GMC
- Automotive
- Columbus, GA
About this business
Rivertown Buick-GMC is your premier Buick and GMC Dealership in Columbus, GA. We are an authorized Buick and GMC Sales and Service Center near Opelika-Auburn, AL. We offer New Buick and GMC Car, Truck, and SUV sales, Used car sales, Buick and GMC service and parts, as well as Buick and GMC Financing and Lease options near LaGrange, GA. Visit us today to see how we can assist you with your next Buick or GMC purchase, lease, or test drive on models like the Sierra 1500, Yukon, and Enclave!
Location details
1661-B, Whittlesey Rd, Columbus, GA, 31904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I spent a small fortune on my repairs. After doing so and getting my vehicle back, I noticed my shades weren’t on the visor where I left them prior to leaving my truck. I contacted my service advisor, who I’m certain wouldn’t take my glasses or anyone else’s, immediately to tell him my shades were gone. He informed me he’d check into it, that was early in the week and now the week is ending tomorrow. To spend several thousands of dollars on a repair just to find my personal property missing upon my return, felt like a dagger... read more
Business response:
Thank you for your feedback about your missing shades because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Michael Holland General Manager mholland@RivertownAutomall.com
Consider that my priority was to get wife a car with features she wanted for best price. Tell customer that there is wording on contract that says (You signed and cannot change once signed). I knew better. Wife had not had lunch, sugar was low, we were pressed for time on most important part. Did not see final numbers, and statement until 2 hour drive, got son from daycare, then home. Paid 3000 more than 2021 with features she wanted, were told in email was on 2020. Still have emails. My mistake, my regret. Nice car other th... read more
Business response:
We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations.
RecommendedGreat service and very helpful service people. Thanks Stewart for all your help.
I have not purchased a car their but I can tell you if the organization is as good as their service department I would not hesitate to buy a car from them.
Business response:
Hello Steve and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, The Rivertown Buick GMC Team
Very attentive, Easy, Ron was awesome
Business response:
Thank you Kelly for your kind words for Ron! We are thrilled that he provided you with a very attentive, easy, and awesome visit. We look forward to your business with us again!
Good service and excellent service technicians also if your looking for a good deal on new or old cars or trucks give them a chance
Business response:
I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. -Rivertown Buick GMC Team
Only problem we encountered was that we scheduled an appointment for an oil change and while there added a tire rotation. We were told we would be notified when the car was ready. We were notified after about two hours that it was ready for pickup and a bill was emailed to us. Upon viewing the bill, we noticed no tire rotation was done. Called the service department and found out it was not added to the service ticket so it would be done within a couple of hours. We were never called to confirm the car was ready after the tw... read more
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. -Rivertown Buick GMC Team
Always blown away with service here! Greg and Stacy go above and beyond. We continue to purchase vehicles here because it just doesn’t get any better!
Business response:
Thank you for your kind words for our staff, we appreciate it!
River town Buick GMC is awesome, Robert Ballenger was our salesman and he was a total professional. The dealership went out of their way to assist us. Thank you
Business response:
We are very happy to hear that we were able to provide you with an enjoyable car buying experience. We thank you for your business and look forward to your next visit!
Frequently asked questions about Rivertown Buick GMC
How is Rivertown Buick GMC rated?
Rivertown Buick GMC has a 4.5 star rating with 2,964 reviews.
When is Rivertown Buick GMC open?
Rivertown Buick GMC is closed now. It will open tomorrow at 9:00 a.m.
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