Rivers Plumbing, Heating And Air

Michael M 

on Google

4 months ago

Avoid this business – dishonest practices and unprofessional behavior. I am writing this review to warn others about my recent experience with Rivers Plumbing, Heating and Air. I hired them expecting the professional service they advertise, but the reality was significantly different. The technician (the owner) failed to properly diagnose the issue with my system from the start. He proceeded to order and attempt to install parts that he knew—or should have known—would not resolve the problem. When I questioned this, he att... read more

Ryan Johnson 

on Google

4 years ago

They have been so helpful in replacing 2 of our water heaters and one was a tankless! Steve is a very honest man and after seeing the care to detail him and his son Ryan have done I would trust them for any other future project we will have. 

Sethuraman Srinivas K 

on Google

a year ago

Today one elderly gentleman came to help us on a heater issue. I spoke to the scheduler when I fixed the appointment and she agreed that he will check both heater and AC. He reset the thermostat in an irreversible manner and gave irresponsible replies to questions asked and left, and charged us heavily for the service. Very poor customer service and a RIPoff business; lacks integrity…be doubly careful with them…they are only after money… 

Mary Sullivan 

on Google

6 years ago

I can’t say enough great about this business! I was referred to Rivers over 6 years ago (+-) by a neighbor who has used them much longer than I have and I was very fortunate he did. With all the plumbing and heating businesses in the are it’s a struggle to find a superior business that stays the course of time at such a high standard. I recently had a pretty serious issue with my water heater which possibly been launched to the moon from the noise it was making,, so of course I called Rivers with my concern. My first poin... read more

Neel Yarra 

on Google

6 years ago

I had the water leakage went down to the garage floor from the wall structure. Initially we thought the issue is in the pipe within the wall but Steve could able to trace a tiny couple sharp leaks releasing the water , was actually the water going through the wall , came down to the garage floor. He just had to replace the connecting valve from the wall to toilet - simple enough., but they charged me $400 for the labor , part cost was $36. Steve mentioned since it is sunday , he charged me $400. he also told , if it is a... read more