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Rivers' Edge Countertops, Inc.
- Contractors
- Newcastle, OK
About this business
From hand selection in the depths of Brazil to unveiling the kitchen of your dreams, Rivers’ Edge Countertops has given homeowners, commercial contractors, and builders access to the rarest stones since 2008. Armed with a team of highly knowledgeable experts, Rivers’ Edge Countertops offers a truly unique experience through its fabrication and installation processes.
Location details
215 Snow Dr, Newcastle, OK, 73065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Caution do not use this company. Their sales person Carly was the most unhelpful person I have ever done with and once we asked for $20,000 back the owner Jeremiah called us and promised us that he would walk us through. We would have the best experience he would be there for us every step of the way I can add pictures of unanswered text messages still to this day from Jeremiah. All they want is your money they don’t care about customer service they don’t care about after your countertops are installed. Do not use this compa... read more
I went through Lowe’s and they subcontracted rivers edge. The granite looks amazing however our install was the complete opposite of smooth. We have shims on the entire countertop except for one spot. It’s not just one shim either it’s about 3-4 shims which is completely unacceptable and they are sticking out with big globs of glue exposed as well… to top it all off with the one counter was installed too far over and now my stove doesn’t fit back where it needs to go.
Great follow through. Jeremiah is a true professional.
Great sales pitch in the beginning from Dustin, but after that the communication was horrible. Took months to get the counter tops in then they did not do a good job installing them. Had to have them come back 4 times to fix what they messed up. After 4 times we decided to have another company come do it the right way. Once they got their money their lack of concern for the job went to the way side. I would recommend using another company if you are wanting the job to be done right.
Jesus Hernandez, et al, did an awesome job on install. They were on time, professional, tidy and even vacuumed after having to make the edge the way it should have been. I think the communication from the retail sales person could have been better and clearer. Beware there is a 3.5% fee for using a credit card...I was informed of this via emailed invoice. The Mgr changed his cell number without notifying this customer so the vmails and text I sent to him went unanswered. I had to call the accounting office to get someone tha... read more
Frequently asked questions about Rivers' Edge Countertops, Inc.
How is Rivers' Edge Countertops, Inc. rated?
Rivers' Edge Countertops, Inc. has a 3.6 star rating with 60 reviews.
When is Rivers' Edge Countertops, Inc. open?
Rivers' Edge Countertops, Inc. is closed now. It will open at 9:00 a.m.
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