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River Road Terrace

3.0

About this business

Location details

20900 Riverterrace Road, Petersburg, VA, 23803, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.059 reviews
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Carmen T.'s profile image
Carmen T. 
6 years ago

Rip off Live there three years nothing was ever done you put in a slip for maintenance they never come paid our rent on time every month then we move out we don’t get no security back but $65 when we moved out we cleaned up the apartment wasn’t a mess nothing was tore up they charged us $150 for cleanup What cleanup they had to do they move people in two weeks after so it wasn’t that much cleaning up to do all they had to do was paint like they supposed to and pull up the carpet so what the hell did they clean up for 150. 

Tony A.'s profile image
7 years ago

Worst The apartments are horrible they don't fix nothing they give you used furniture so when you leave they can charge you its roach infested moldy no type of help management sells drugs mantnace doesn't fix anything I have kids scared to cut the lights out Roach's in brand new toys. gun violence not really upgraded housing 

Jamia G.'s profile image
Jamia G. 
8 years ago

Worst management ever! This place is a decent place to live but every since they replaced the old staff and property management company the place has gone down hill. The office is NEVER open maintinence NEVER fixes anything. Last year a couple apartments including ours AC units broke and it was almost 3 months before they fixed it. They also promised to give fans to the households with out air condition but never did. Here it is a year later our AC is broken again we contacted them about it days ago I have been leaving messa... read more

Business response:

Thank you for making us aware of the problems in your apartment home. Our goal is to make our residents' repairs and concerns a top priority. When a work order is submitted, it is completed in the order received. We also try to follow up with a courtesy phone call when completed. If your repair has not yet been addressed, please contact the Community Director immediately at 804-526-5239 or you may send us an email with your contact information to rrtman@lyndworld.com. We'll be waiting for your call. Thank you. 

j o.'s profile image
9 years ago

Older but Nice I moved to River Road in the spring of 2015. Although it is an older community River Road has its perks. It is now under new management and the new company took over the beginning of this year. I personally enjoy the location of this property because it is centrally located to shopping and schools. It is country living with city convenience. 

Business response:

We really appreciate your review about our community. It makes us very happy that you chose River Road and that you are enjoying your time with us. We hope you keep enjoying our community! 

Michelle B.'s profile image
Michelle B. 
9 years ago

Worst Ever!! This is the most horrible apartments I have ever lived in. They are infested with roaches, the maintenance man who was working here when I moved here was going around telling people that he had bedbugs. The apartment I live in is a downgraded apartment and it fell apart within the first 10 months of living here and now they trying to charge me for all the damages. I have section 8 and have to have my 3 kids in 1 room and their closet door from wear n tear fell of hinges on my youngest who is 8 and all they did w... read more

Business response:

We are sorry to hear that you did not have the living experience we aim to provide to all of our residents. Please note that we made a lot of changes in 2016 to improve our community. If you are still having issues, please contact our office. We would be more than happy to help. Thank you. 

Frequently asked questions about River Road Terrace

How is River Road Terrace rated?

River Road Terrace has a 3 star rating with 59 reviews. 

When is River Road Terrace open?

River Road Terrace is closed now. It will open on Monday at 8:00 a.m. 

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