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River Hills Family Medicine
- Medical Centers
- Austin, TX
About this business
Location details
7011 Ribelin Ranch Dr, Suite D102, Austin, TX, 78730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently scheduled a new patient appointment, but unfortunately there was a miscommunication with the receptionist. I believed the appointment was at 1:30 PM, but it was actually scheduled for 1:20 PM. I arrived at 1:29 PM, waited about 3 minutes while the receptionist assisted other patients checking out, and then another 5-10 minutes in the lobby before being informed that I could not be seen due to being late. While I was understandably frustrated, I respected the policy. However, I was surprised to receive a $75 no-sho... read more
Good service
Disappointed in the lack of responsive support this practice is recently providing. I have been a patient for years. It is harder and harder to schedule and most annoying is they are now stating I will have to wait to have blood work until after my visit. I have always done this prior to my appointment so that the provider and I could review the results. Extremely inefficient and very disappointing.
Consistently disappointing… my husband and I have given this office a try a handful of times with two different providers and have consistently left frustrated and disappointed. I don’t typically leave reviews but if you’re taking a read, you should know what you’re getting into. The office staff will NEVER return a phone call. I’ve had to send my husband in person to get an answer, and they tried turning him away because they were about to go “on lunch”. It was before 11:30am. I recently went in for an injury and received l... read more
I had the worst experience of my entire life in a medical facility. I came in as a new patient to see Dr. Jonathan Nilson, MD, and unfortunately, I didn’t even have the opportunity to speak with the doctor directly. His assistant was extremely unprofessional and impolite, to the point where I had to stop the consultation because I felt uncomfortable in the environment. I had a list of medical conditions I wanted to discuss with the doctor, but I was told they didn’t have enough time to review all of them and that I had to pi... read more
Frequently asked questions about River Hills Family Medicine
How is River Hills Family Medicine rated?
River Hills Family Medicine has a 4.5 star rating with 450 reviews.
When is River Hills Family Medicine open?
River Hills Family Medicine is closed now. It will open tomorrow at 8:00 a.m.
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