River City Mechanical's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

River City Mechanical

5.0

About this business

For over 20 years River City Mechanical has been committed to being a resource for Austin's ever changing landscape. Since 1987, River City has been a family owned and operated company operating on the basic principal that if a job were done right and honest, the word would be passed along. We take pride in not only our long tenure as one of Austin's leading providers of HVAC in new construction, but the offspring of our customer referral relationships we have acquired throughout Austin and the surrounding areas. 

Location details

414 Thompson Ln, Austin, TX, 78742, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
FriClosed
SatClosed
SunClosed
5.06 reviews
Select a rating
cHerron's profile image
13 years ago

Just plain Great – Well, my AC died. :{ It fought valiantly last summer, coughing and sputtering in its battle with Austin heat. But alas, it fell this Spring. R.I.P. brave rust monster. GOOD NEWS IS: I found River City Mechanical. Absolutely outstanding from beginning to end, which in my case was only three days. I placed a call to RCM late afternoon on a Tuesday and spoke with Stewart McGregor. He came out the next day and laid out my options. He told me that my current HVAC system was indeed deceased (which I assumed). Al... read more

mr.mwillie's profile image
mr.mwillie 
13 years ago

Great customer service all the way around. From going out and giving us a free bid and not over selling us on unneeded items (bigger system than we needed) to installation of complete HVAC system. Called on Monday, COMPLETE system was installed by Tuesday. Showed up on time. Very knowledgeable, explained what they were doing and why. Took time to explain everything step by step for proper maintanence after job was done, even though I know they were tired and wanted to go home. I would have them out again, but I know they did... read more

JennandJim's profile image
JennandJim 
14 years ago

Just Awesome! – We had a few AC contractors come out to look at our historic home to see how they could retrofit our house with a new HVAC system. Right from the start, River City was extremely professional and courteous--as well as enthusiastic. Our job presented some challenges being an older home, and some of the other companies who came out to bid didn't want to do the job--and said as much! Not River City. They seemed genuinely excited about designing and installing a system that would work well and fit in with the aest... read more

Mike McG's profile image
Mike McG 
14 years ago

Careful, Competent, Efficient, and Focused on Service – I live in Lockhart and wanted to take advantage of various rebates and tax credits associated with installing more efficient appliances. I also was fed up with the noise level of my 10-year old air conditioning compressor unit located under the window of my study. After a walk-through and several phone calls to answer my many questions, River City Mechanical recommended a dual-fuel heat pump/gas furnace with a two-stage compressor (quiet!) and variable speed blower to b... read more

CoastalBound's profile image
CoastalBound 
16 years ago

Great customer service and friendly staff – I recently purchased a new unit from this company and have had no troubles. They where prompt and very helping in explaining how everything works. I highly recommend this company to anyone. The office staff was very nice and helpful in setting things up! 

tmzsonic's profile image
tmzsonic 
17 years ago

No Service after the sale – I did not believe that any company could have customer service this bad. When they arrived, I had 2 of my 3 AC units working fine and one not working very good at all, but it was working. When they got done, I had one system running properly and one cooling to 81 degrees (cooling and 81 degrees in the same sentence !!). The tech said they needed parts and someone would contact me on Monday (yeah it was over a weekend). I called 3x on Monday and no one would call me back. If you are looking for a c... read more

Frequently asked questions about River City Mechanical

How is River City Mechanical rated?

River City Mechanical has a 5 star rating with 6 reviews. 

When is River City Mechanical open?

River City Mechanical is closed now. It will open tomorrow at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com