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River City Ford

4.7

About this business

Location details

4676 WV-152, Lavalette, WV, 25535, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.71,819 reviews
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Sherry Ann Brown's profile image
Sherry Ann Brown 
recommend  Recommended
5 years ago

Homer Wilson took AMAZING care of us! We got two cars in one day! 10/10 would recommend this place. 

Business response:

Thank you so much for recommending River City Ford and for trusting us with your business on TWO vehicles today! I am happy to hear Homer took such great care of you. Congratulations on your new vehicles, we hope you enjoy them! :D 

Andrew Conrad's profile image
Andrew Conrad 
recommend  Recommended
5 years ago

This place is great. Very professional and helpful. Salesman Ben is amazingly helpful and with Jeremy in finances was a great help with the paperwork. I was in and out with a brand new vehicle. Great overall experience. 

Kayci Martin's profile image
Kayci Martin 
recommend  Recommended
5 years ago

Thank you for the new car!! 

Business response:

You are very welcome! Thank you for doing business with River City Ford and coming to see us today. We hope you enjoy your WRX and we're here for anything else you may need :D 

Tony Breech's profile image
Tony Breech 
5 years ago

Bunch of lies told us our car had frame damage and it’s never been in a wreck then tried to say it was a bumper cover that was replaced thought we were city slickers that didn’t no anything I’ll never return to them if they had a brand new truck for 1$ 

Business response:

Hi Tony. We appreciate your feedback. We urge you to check your Carfax and AutoCheck vehicle history reports, which we offered you a copy of that you declined. We apologize that we could not come to an agreement on numbers for you however we did not mislead you on what is stated on the history of your vehicle. We had a wonderful time meeting you both and felt like we had parted on good terms however it seems that we dropped the ball in that aspect. We'd like an opportunity to earn your business and will be here for you in th... read more

Amber Midkiff's profile image
Amber Midkiff 
recommend  Recommended
5 years ago

I had a recall on my 2017 Ford Focus, the check engine light had illuminated a couple of weeks ago and the code was related to the recall. The service manager was able to schedule me an appointment quickly. I didn’t buy the car at River City, but after my experience today, I wish I would have! The service team was super friendly, they diagnosed & fixed my vehicle in less than an hour. Super quick, great customer service. When it’s time for me to purchase a newer automobile in the future, I will definitely go to River City Fo... read more

Business response:

Thank you so much for your recommendation and for your kind words about our team at River City Ford! We really appreciate that. We are here for all of your sales or service needs! I'm glad our service department was able to take such great care of you today :D 

Elizabeth Marcum's profile image
Elizabeth Marcum 
recommend  Recommended
5 years ago

we are repeat customers of Louie he has always treated us great we now have a brand new Fusion please go see him for your car needs 

Business response:

I am so glad to hear that Louie was able to help you out with your new Fusion! Those are fantastic cars and we hope you enjoy yours! Thank you for trusting River City Ford with your business and for recommending us to your friends and family! We appreciate it :D 

Jodi Alley's profile image
Jodi Alley 
recommend  Recommended
5 years ago

good customer service. easy process. very laid back environment 

Business response:

Thank you so much for your recommendation of River City Ford Jodi! We really appreciate your business and your kind words. We look forward to helping you or your friends and family with anything you may need in the future. Have a great weekend! :D 

Destine Wilson's profile image
Destine Wilson 
recommend  Recommended
5 years ago

So I came today to get a car and had my mind set on a certain one but I dont have the best credit, but homer wilson worked his but off granite I couldn't get the one I wanted but he got me in an amazing one and explained to me that I could make payments and drive this one build my credit and come and get the one I wanted, I am honestly very excited. and I want to thank homer Wilson and the staff at river city ford everyone was so nice and amazing, and we will def be back!!! my husband wants a truck 😊 thank you 

Business response:

I am so glad Homer was able to get you a great deal on your new vehicle and was so helpful to you both! Thank you for doing business with River City Ford we value your time and friendship very much. We'll be happy to help your husband out with his truck when the time comes too! Until next time :D 

Ralph Creed's profile image
Ralph Creed 
recommend  Recommended
5 years ago

Just bought a vehicle. Awesome experience. Go see Ben and Homer today!! 

Business response:

Thank you so much for doing business with us and trusting the team at River City Ford to help with your next vehicle. I am happy to hear Ben and Homer were able to take good care of you throughout the process. Enjoy your new Escape! It's a fantastic SUV :D 

Frequently asked questions about River City Ford

How is River City Ford rated?

River City Ford has a 4.7 star rating with 1,819 reviews. 

When is River City Ford open?

River City Ford is closed now. It will open tomorrow at 9:00 a.m. 

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