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Ritz Carlton

4.4

About this business

The Ritz-Carlton, Laguna Niguel is a re-imagined surfside retreat that awakens guests' senses with its unique ocean-front setting and remarkable service heritage. We are the premiere destination for travelers who desire a playful approach to luxury. 

Location details

1 Ritz Carlton Dr, Dana Point, CA, 92629, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.425 reviews
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hshaffer03's profile image
hshaffer03 
21 years ago

Awful Service – My family's overall experience was horrible. The bus boy who brought our luggage into our room spilt our dimatap all over the bed spead, then the next day when maid service came all they did was turn over the dirty side of the bed spread to make it "appear" as if they changed bedding. After climbing into bed I realized there was sticky cough syrup all over my legs. I then called maid service to have them clean it and it took two hours to finally get service, and when we did get service there was no appology. ... read more

kellypot's profile image
kellypot 
22 years ago

Not so happy marriage renewel – Unfortunately, our stay was so dissapointing. There was an awful smell from burning firewood all day and night due to being located under the club level, the bed was estremely hard and uncomfortable, and the shower drain was stopped up so that when we took a shower we had to stand in a big puddle. If this wasn't enough, when I called the assistant manager to complain, I was basically told that he was sorry, but was not offered any discount on my stay or offered a new room or anything. Our stay... read more

Coolwon's profile image
22 years ago

A Fantastic resort! – What a great Hotel,you won't find a better view anywhere in the world.The service is impeccable a little pricey but worth every penny,then again what do you expect from a Ritz.The front office staff is the friendliest of any I have ever experienced, upon check in ask for Neal. 

dragon176's profile image
dragon176 
22 years ago

Excellent Location – The view from the hotel is immaculate: clear ocean water and white sandy beaches. Absolutely breathtaking! 

Jrestaino's profile image
Jrestaino 
22 years ago

World-Class – Spend a weekend there the third week of December, every year. Romantic, classy, upscale and Europeanesque. 

Verginia's profile image
Verginia 
22 years ago

Be Treated Like Royalty. – This is my favorite Ritz-Carlton property in all of the U.S. It is set on a cliff overlooking the ocean. It is quite romantic when sitting along in your room or at the bar having a meal or simply a drink, while overlooking the ocean and the sunset. I would recommend staying at the club level. It is worth every dollar. You get your own concierge service along with constant meal servings throughout the day, and you have alcoholic and non-alcoholic drinks at your leisure. You will be treated like roya... read more

Frequently asked questions about Ritz Carlton

How is Ritz Carlton rated?

Ritz Carlton has a 4.4 star rating with 25 reviews. 

When is Ritz Carlton open?

Ritz Carlton is closed now. It will open tomorrow at 9:00 a.m. 

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