This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Rittenhouse Eye Associates and Optical Shop
- Laser Eye Surgery/Lasik
- Philadelphia, PA
About this business
Location details
2000 Hamilton St #306, Philadelphia, PA, 19130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 12:00 p.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As others have said the wait times here are ridiculous, this office clearly does not value the time of their patients. I went twice within a month, once for a regular eye exam and once to get dilated (since the first appointment took so long and I had to get back to work). Both times I waited about 45 minutes past my appointment time just to be called back, and then it was more waiting as I was shuffled around. Staff felt disorganized like they didn’t know who was where or waiting for what. The waiting room is chaotic, they ... read more
I’m writing this while waiting for the eye doctor. This is my second visit in a week, and both times I’ve waited over an hour to be seen. They did a contact fitting for single use contacts during my first visit. For whatever reason, I had to come back for biweekly contact fittings, despite the single use being the same prescription and fit as my biweekly. Silly. Whatever. Made an appointment for 3 pm for a “quick fitting.“ Got here at 2:45 pm. It’s 4:10 pm. Now 4:11 pm. Each minute feels like a small lifetime. Maybe an etern... read more
The staff were amazing. Everyone was friendly except for the doctor. He didn’t explain anything that he did and was extra rough. My eyes still hurt and it’s been two days. I was disappointed
Very nice staff but the wait time is abysmal. 2hrs plus
What a great experience! Kudos to Marlene and Linda at the front desk for working with me on an issue I had with insurance. They were kind and considerate. Marlene talked to the insurance company rep to try to resolve the issue. Linda helped me reschedule my appointment. Wills Eye Hospital is lucky to have employees like this, that go above and beyond. Thanks Linda and Marlene. Your kindness will not be forgotten!
Frequently asked questions about Rittenhouse Eye Associates and Optical Shop
How is Rittenhouse Eye Associates and Optical Shop rated?
Rittenhouse Eye Associates and Optical Shop has a 2.6 star rating with 26 reviews.
When is Rittenhouse Eye Associates and Optical Shop open?
Rittenhouse Eye Associates and Optical Shop is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com