This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Ritchey Automotive
- Car Dealers
- Jackson, MS
About this business
While our home and hearth here at Ritchey Automotive may be firmly rooted in Jackson, MS, we've had the pleasure of doing business with drivers from all corners of Mississippi. In fact, one of the primary reasons drivers from all over Ridgeland, Brandon, and even Madison, MS shop with us year after year is the fact that we make shopping for a car so easy. From the moment you set foot on our showroom floor, our friendly sales staff with be there to guide you, not rush you, to the car of your dreams. And with a compelling arra... read more
Location details
5320 Interstate 55 North Frontage Rd, Jackson, MS, 39211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
On Thursday, May 29, 2025, at 9:03 AM, I received an email from Volkswagen of America with my May Health Report. Within the report, I was advised to scroll down for important notices, where I found information about a Compliance Recall on my Atlas. Wanting to address it properly, I reached out to my Sales Professional via phone. He didn't answer, so I left a voicemail. He later texted me, acknowledging my message and suggesting that I call back the next day to speak with Chelsea, a Service Advisor, who could help schedule an... read more
We took our VW Tiguan in on April 22 for two issues: a charging problem causing the car to die at stops, and a secondary repair to replace the rear stabilizing bar. What should have been a straightforward diagnosis and minor repair turned into a nearly two-month ordeal and a complete lack of accountability on their end. From the start, they lost our car keys. Instead of informing us, they (mainly Chelsea) strung us along for two weeks, repeatedly saying “the tech hasn’t gotten to it yet” or "we haven't been able to diagnose ... read more
Do not purchase a VW from this dealership. My wife has a 2021 VW Tiguan and the check oil light keeps coming on. Supposedly, the service department replaced the oil separator. If they did replace it, the problem is not resolved. The car is back in the shop now. It has been there for iver
I BOUGHT A BMW 8 SERIES ON MAY THEY SEND ME THE TAGS TRU FEDEX TO BROOKLYN NY I PLACED ONE OF THE TWO TAGS ON THE CAR WHILE THE CAR WAS PARK THE POLICE DEPARTMENT TOWED MY CAR AWAY BECAUSE THE TAG ON THE CAR WAS BOGUS NOT REGISTER TO ANYTHING OR PLACE OR MY CAR NO INFO WHATSOEVER IN THE SYSTEM SPOKE TO MARKUS AND CHAD I SEHD THEM PICS OF THE TWO TAGS THAT THEY SEND ME A COPY OF THE POLICE REPORT IN IT EXPLAINS WHY THE CAR WAS TOW AWAY BECAUSE OF THE TAGS AND THE RECEIPT OF THE BILL FOR THE TOWING $386 DOLLARS I SENT EVERYTHI... read more
I purchased a 2024 VW Atlas around April 29, 2025, with about 6,000 miles on it. As soon as we were ready to leave with the vehicle, the check engine light came on. We were concerned about driving it but hoped the light would turn off. However, it did not, so we returned the SUV a day or so later. No one provided a timeline for when it would be fixed or explained exactly what was wrong with it. I left a messages on the general manager's voicemail, but every time I called, I only reached voicemail. The SUV has now been at the... read more
Frequently asked questions about Ritchey Automotive
How is Ritchey Automotive rated?
Ritchey Automotive has a 4.1 star rating with 323 reviews.
When is Ritchey Automotive open?
Ritchey Automotive is closed now. It will open tomorrow at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com