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Right Honda
- Car Dealers
- Scottsdale, AZ
About this business
Welcome to Right Honda; Arizona's premier Honda dealership where you can shop for a new Honda or browse our diverse lot of used cars at our dealership! Visit us to demo your future Honda and speak to one of our certified Honda experts, or discuss various financing options! Right Honda always has a wide selection of quality automobiles both new and used; stop by and find your next vehicle!
Location details
7875 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
7/12/24 Kia ** purchased. I started feeling a pull to the left almost immediately after driving home. I then noticed all four tires were mismatched and had uneven wear. By day 2 I was calling the dealership as I wanted to get it resolved immediately and they wanted me to talk directly to my sales person, but he could not be reached. They would not provide me his email. Just said he will call me back. two weeks of dealing with this, I finally talked to a manager and he asked me to bring it into the service department. said al... read more
Business response:
******, please reach out to me when you get a minute so we can help resolve the A/C issue on your vehicle. We apologize for all the frustration. ************ - CR Mgr. - Right Honda - **********************************
Worst experience ever! Was quoted 1.5hrs and a rear bad bearing once it was deemed the bearing was in really bad shape and risky to drive, the service rep ****** then quotes over 2hrs+ labor. I didnt get any paperwork as requested nor was able to sign anything and felt like I didnt much choice then they tell me after my car was already disassembled that the bearing is out of stock and I would have to take a loaner until Monday. Meanwhile, on Monday I was never notified of my cars status and ended up driving over to get an up... read more
Business response:
*******, we are sorry you had a frustrating experience servicing you vehicle with us. Please contact us so we can discuss this issue in additional detail so tha we may improve the level of service we provide our customers in the future.
**** *. was wonderful every time I visited Right Honda for my vehicle's maintenance appointment.I highly appreciated that **** gave me honest update of my vehicle's condition, not pushy about it. That way, I can pay attention should I notice something and anticipate future ***airs.However, while **** *. is a fantastic service *** and all, Right Honda needs to do their best to keep ***air/service pricing reasonable in order for me to be able to afford them. Thank you.
Business response:
Jamie, we are pleased you had a great service experience with Mike, thank you very much for the positive feedback.
My service appointment was for 9:45 am on a Monday. At noon, my vehicle went back to the technician. 2 fluid changes were to take 2 hours. No respect for the customer ‘s time. Also, the waiting area had a magazine entitled, “The History of the Occult.” Had “Right Honda” written on the front with a Sharpee. Complete with prayers to Satan and steps to communicating with your personal demon. The manager was happy to shred it. But someone bought it and kept it there.
Good friendly attention and service. Sales staff spent a lot of time with us choosing our car.
Business response:
*****, we are very pleased you had a great experience at your dealership, we appreciate your business.
I made an appointment with *********************** I ended up with a dead battery on a Saturday night. AAA came to my home and couldn't do anything for me. "No **************** on Sunday, so had to call in again at 5:30am on Monday to have someone come out from AAA to check out my battery (new in January 2024). This person was able to jump start me immediately and suggested I have the battery and alternator checked out to make sure what was wrong. I called ****** and he graciously scheduled me for Monday afternoon. The mecha... read more
Business response:
****, we are very pleased to read our staff was able to take care of your battery situation with minimal fuss. Thank you very much for the kind feedback, we appreciate your business.
My service **** ******* was courteous and friendly. I have always had a good experience with the service department and my car is a pleasure to drive.
Business response:
********, thank you very much for the kind feedback and your business.
Right Honda has a horrible service department. If you must go there stay away from ***********************. He is rude and outright has horrible customer service. Whether one gets one service or 10 services done there customer service should be top notch especially since Right Honda's service is much more expensive than other Honda service places in the valley. If I am payong more for basic services than the expectation should be to get at least good customer service!
Business response:
****, we apologize you had a difficult experience with your last service visit and you did not receive good service from our staff. We appreciate your feedback and we will use this information to improve the level of service we provide our customers.
Called about getting A/C looked at, they said it would probably be an hour to diagnose and 2.5-3 hours *** if it just needed a Freon recharge. Showed up, the person ********************* that was supposed to be my rep ***** check me in so someone else did and I said Id wait. An hour later I get a call from ***** in the next room saying it just needed a recharge.Four more hours passed, and I spent just shy of 5 hours there waiting for a simple Freon recharge, and I only met my actual service person ***** (who was in the next ... read more
Business response:
*****, we sincerely apologize for the long wait and frustration concerning your recent visit for service on your A/C system. The dealership no longer provides car washes after Covid due to shortages on personnel and liability concerns. Thank you for being our customer and we will use your feedback to improve the level of service e provide in the future.
Frequently asked questions about Right Honda
How is Right Honda rated?
Right Honda has a 4.5 star rating with 8,141 reviews.
When is Right Honda open?
Right Honda is closed now. It will open at 8:00 a.m.
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