Riemer Eye Center: Richard Brenz, M.D.

Tricia Mcrannolds 

on Google

a month ago

Sat on hold 15 minutes and never did anyone pick up and say anything. Feels like they are just ignoring the phone calls. #2 entire family has gone here for many years but never again because BOTH my daughter’s glasses (ages 17&15) are DEFECTIVE the lenses on both girls glasses are peeling and bubbling. I only use the suggested cloth and cleaner for all our glasses and in my 40 years of wearing glasses I have NEVER had glasses that had lenses do this! Now I moved 4 hours south and have been trying to reach these people but ca... read more

Shelby Borst 

on Google

a month ago

The care from providers I've seen has been acceptable, and a majority of the staff is very friendly, however, every time I try to call the office I am on hold for 20+ minutes (if the phone is even ringing. Half the time it declines the call and says the line is busy), some of their reception staff is very short and unhelpful, and they don't follow through when they say they will call you to schedule. It's very frustrating as a patient and I would not recommend this office for anything other than a routine eye exam. I will un... read more

Rhonda Bond 

on Google

3 months ago

We went here for years and then switched to non state insurance. Upon doing that we found out our kids were being treated medically and not vision for a issue we were never told about and not even sure they have (now getting second opinion). further more they had been billing our insurance for YEARS for tests that weren't being preformed for a condition that wasn't discussed with us of our minor children. They told me when I brought my kids in it was covered except for our co pays. We'll turns out that wasn't true at all. No... read more

Ted 

on Google

6 months ago

Every time I have gone there I have had to wait. Sometimes for hours. Appointments are never on time and they don't seem to care. I have gone to another provider who is more professional. I will never go back to Riemer Eye Care again! Suck it Riemer!!!!! 

Pamela W 

on Google

6 months ago

I am so thankful for the staff that helped me today! I was so distraught when I walked in I did not catch their names. I am traveling and stopped off for a lakefront vacation rental stay on my way to my grandma's. Looking ahead at the forecast being overcast I only packed my glasses and no contacts... What was I thinking! I was trying to adjust the sauna and had my glasses on to see the knobs, the coating melted and made a fuzzy swirl. There was no way I could drive long distances. I stopped in and I knew they wouldn't be ab... read more