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Ridge Crossings Apartments

3.2

About this business

Location details

100 Tree Crossings Pkwy, Hoover, AL, 35244, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.2611 reviews
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Nate A's profile image
Nate A 
4 years ago

Wish there's 0-star option Please don't be fooled by slogans in the leasing office, they are racists, they don't care about their customers They show you a model, they tell you your place is going to be better, then you discover the disaster when you move in I rented the premium view, top floor, high ceiling, "renovated" (was no near acceptable, it's a joke so they charge you more money, i also discovered that renovated places, are ones which aged very bad, they had to cosmetically do the bare minimum to make them rentable b... read more

Business response:

Sorry you had a bad experience, but please know that Steadfast Management has not involvement with this property since August 2020 and cannot really respond. 

Nate A's profile image
Nate A 
4 years ago

Wish there's 0-star option Please don't be fooled by slogans in the leasing office, they are racists, they don't care about their customers They show you a model, they tell you your place is going to be better, then you discover the disaster when you move in I rented the premium view, top floor, high ceiling, "renovated" (was no near acceptable, it's a joke so they charge you more money, i also discovered that renovated places, are ones which aged very bad, they had to cosmetically do the bare minimum to make them rentable b... read more

Business response:

Sorry you had a bad experience, but please know that Steadfast Management has not involvement with this property since August 2020 and cannot really respond. 

Nate A's profile image
Nate A 
4 years ago

Wish there's 0-star option Please don't be fooled by slogans in the leasing office, they are racists, they don't care about their customers They show you a model, they tell you your place is going to be better, then you discover the disaster when you move in I rented the premium view, top floor, high ceiling, "renovated" (was no near acceptable, it's a joke so they charge you more money, i also discovered that renovated places, are ones which aged very bad, they had to cosmetically do the bare minimum to make them rentable b... read more

Business response:

Sorry you had a bad experience, but please know that Steadfast Management has not involvement with this property since August 2020 and cannot really respond. 

B's profile image
B 
4 years ago

If I could give 0 stars I would. I have lived in my apartment (*********) for 3 years now. Four months after I moved in there numerous leaks discovered by myself along with mold. I was told by several maintenance men that the leaks were coming from different places in the upstairs unit. Fast forward to today where there are 100 work orders submitted, pending lawsuits for mold and negligence, this issue still persists. Unfortunately, I was not able to move due to me losing my job; however the living conditions in this apartme... read more

Business response:

We are sorry you have had a bad experience. Please understand that Steadfast Management Co. is not ********* ******and we have not had any involvement with the property since August 2020. 

B's profile image
B 
4 years ago

If I could give 0 stars I would. I have lived in my apartment (*********) for 3 years now. Four months after I moved in there numerous leaks discovered by myself along with mold. I was told by several maintenance men that the leaks were coming from different places in the upstairs unit. Fast forward to today where there are 100 work orders submitted, pending lawsuits for mold and negligence, this issue still persists. Unfortunately, I was not able to move due to me losing my job; however the living conditions in this apartme... read more

Business response:

We are sorry you have had a bad experience. Please understand that Steadfast Management *** is not Steadfast Living and we have not had any involvement with the property since August 2020. 

B's profile image
B 
4 years ago

If I could give 0 stars I would. I have lived in my apartment (*********) for 3 years now. Four months after I moved in there numerous leaks discovered by myself along with mold. I was told by several maintenance men that the leaks were coming from different places in the upstairs unit. Fast forward to today where there are 100 work orders submitted, pending lawsuits for mold and negligence, this issue still persists. Unfortunately, I was not able to move due to me losing my job; however the living conditions in this apartme... read more

Business response:

We are sorry you have had a bad experience. Please understand that Steadfast Management Co. is not ********* ******and we have not had any involvement with the property since August 2020. 

B's profile image
B 
4 years ago

If I could give 0 stars I would. I have lived in my apartment (*********) for 3 years now. Four months after I moved in there numerous leaks discovered by myself along with mold. I was told by several maintenance men that the leaks were coming from different places in the upstairs unit. Fast forward to today where there are 100 work orders submitted, pending lawsuits for mold and negligence, this issue still persists. Unfortunately, I was not able to move due to me losing my job; however the living conditions in this apartme... read more

Business response:

We are sorry you have had a bad experience. Please understand that Steadfast Management *** is not Steadfast Living and we have not had any involvement with the property since August 2020. 

K M's profile image
K M 
4 years ago

I have been a renter with this company for 3 yrs and never had problem until last yr and covid. Because I lost my job and it took sometime to find a new one I found myself late on getting rent into them. Despite the rent being very expensive this company continue to charge huge amount of late charges despite everything everyone was going through. Even when late one day, if I didn't have it until the next I was charged 250 + 15% each day after. I went to the Mayor of this town and the leasing agent tried to make it seem as th... read more

Business response:

Unfortunately you did not name the property so we can not properly respond. Steadfast Management Company ceased managing many out of state properties as of August 2020. We are sorry you did not have a good experience. 

K M's profile image
K M 
4 years ago

I have been a renter with this company for 3 yrs and never had problem until last yr and covid. Because I lost my job and it took sometime to find a new one I found myself late on getting rent into them. Despite the rent being very expensive this company continue to charge huge amount of late charges despite everything everyone was going through. Even when late one day, if I didn't have it until the next I was charged 250 + 15% each day after. I went to the Mayor of this town and the leasing agent tried to make it seem as th... read more

Business response:

Unfortunately you did not name the property so we can not properly respond. Steadfast Management Company ceased managing many out of state properties as of August 2020. We are sorry you did not have a good experience. 

Frequently asked questions about Ridge Crossings Apartments

How is Ridge Crossings Apartments rated?

Ridge Crossings Apartments has a 3.2 star rating with 611 reviews. 

When is Ridge Crossings Apartments open?

Ridge Crossings Apartments is open now. It will close at 6:00 p.m.  

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