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Riddell Plumbing, Inc

4.9

About this business

Exterior Fixture Repair or Replacement Water Service Sump Pump Grease and Sand Trap Sanitary Sewer / Videotaping Gas Service Interior Disposal Faucet Fixture Fireplace Cly Valve Hot Water Circulation Pump/Retrofit Interior Drain Cleaning Interior Gas, Water, and Drain Piping Lead Detection Slab Water Leaks Shower Pan Water Heater and Broiler Installation and Repair Water Filters Steam Units Repair of clogged, leaking and running toilets Backflow device testing and installation Smoke testing Installation of sump pump and lift... read more

Location details

3700 U.S. 80 Frontage Rd, Mesquite, TX, 75149, United States

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4.92,282 reviews
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RICHARD T's profile image
RICHARD T 
a year ago

Avoid Riddell Plumbing at all costs. We showed their plumber two-bathroom faucets which were leaking from the handles and asked him what to do. He stated to replace vs. cartridges. One the first faucet he chipped our marble sink. The company sent a person to repair but it is noticeable. They charged us $1500 to repair two faucets, neglecting to mention a flat fee. When I complained they reduced the bill to $915. On the second faucet he didn't tighten it down so it rotates when on/off used. Two faucet replace attempts. Two fa... read more

Business response:

******************** would like to start by thanking you for sharing your feedback and would like to express that all reviews, positive or negative, are appreciated. All situations are looked into which enables our team the opportunities to learn from any shortcomings and grow through experiences and constructive criticism. We apologize that any interaction you or your wife had with a member of our company was anything but professional. I would like to point out that upon receipt of the first email we received our team of su... read more

Elizabeth Dudik Barham's profile image
Elizabeth Dudik Barham 
recommend  Recommended
4 years ago

Riddell Plumbing did it again! Such an Amazing Company! They showed up on time and treated my parents with the upmost respect! Did a great job, and went over and above. Thank you again Riddell Plumbing ! 

Elise Black Parteli's profile image
Elise Black Parteli 
recommend  Recommended
4 years ago

Great experience from start to finish. 100% recommend. 

Catherine Finn's profile image
Catherine Finn 
5 years ago
Rhonda Smith Crabtree's profile image
Rhonda Smith Crabtree 
recommend  Recommended
5 years ago

Great service!! Definitely our go to people! After working all day a crew of guys came approx. 9:00pm to service a gas leak. Fortunately for all of us it was a minor leak on the outside of the water heater. So they weren’t tied up another few hours. They all were very attentive took there time testing for all the areas that could have a potential leak and very patient. Give them a call they won’t disappoint!! 👍 Thank you so much for your service and coming out so late in the evening! 

Kelsey Weir Johnson's profile image
Kelsey Weir Johnson 
recommend  Recommended
5 years ago

We have now used them for two houses and couldn't be happier. Most recently, they had 3 plumbers under our house at 1 am to find and fix a problem. Their costs are always fair and their plumbers seem to really care about getting the problem fixed right. I was honestly shocked by how hard they worked for us and we are truly grateful. They are a dedicated company and know how to keep customers for life. 

Becky Williams's profile image
Becky Williams 
recommend  Recommended
5 years ago

Absolutely fantastic!!! They were our second estimate n were actually higher but the professionality they showed n they’re estimate was what clenched it. Everything was completely laid out n understandable. Their reviews were glowing (there is a reason). When they started the project they kept us involved each step explaining what they were doing n y n how they were continuing to proceed. They made what was an awful time for us so much easier. We r planning to use them ANY time we need a plumber n the future. They r great if... read more

James Andresen's profile image
James Andresen 
recommend  Recommended
6 years ago

Called at 4:30PM on a Tuesday for a fully clogged kitchen sink that I could not clean out myself. They drove 20 miles in 45 minutes, did not charge an overpriced flat rate like most in-city plumbers, had honest hourly pricing with no additional trip charge, and were super nice guys. Then three days later, they called me to follow up and make sure the pipes were still flowing; because if not, they offered to come out and redo the job for no additional charge. That’s what I call customer service. As a small business owner, I g... read more

Sarah O'Daniel Curtis's profile image
Sarah O'Daniel Curtis 
6 years ago

Used Riddell plumbing several times —always great always professional & on time. Great fam owned company. 

Frequently asked questions about Riddell Plumbing, Inc

How is Riddell Plumbing, Inc rated?

Riddell Plumbing, Inc has a 4.9 star rating with 2,282 reviews. 

When is Riddell Plumbing, Inc open?

Riddell Plumbing, Inc is open now. It is open 24/7. 

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