This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Rick Case Hyundai
- Car Dealers
- Davie, FL
About this business
Rick Case Hyundai located on Weston Road in Davie is your official Hyundai dealer to buy, lease or service a new or (certified) pre-owned Hyundai car or SUV. Rick Case Hyundai is the only Hyundai dealer in the Southeast that doubles your national powertrain warranty to 20-years/200,000-miles. We always give you our guaranteed lowest price with a 3-day/300-mile money-back guarantee on every vehicle sold. Open 7 days a week 'til late, and with a huge in-stock selection to choose from, we invite car shoppers from all over South... read more
Location details
3550 Weston Rd, Davie, FL, 33331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
They advertise cars on Carfax and then when you go to the dealership the price is $3,000 more. And when you have to argue and prove your point by showing them their own advertising in Carfax they reluctantly lower and say it is because you did your 'research'. When confronted with this they will laugh in your face and this was from the manager of sales! Oh and let's not forget the $2850 for their 'reconditioning fee'. The car we looked at had several flaws and they refused to even acknowledge them. This is the worst sales fo... read more
When we purchased our vehicle in 2019, it included a warranty for free oil changes. When taking the vehicle for service sometimes the warranty was honored other times they did not. In May of 2021, I was told by a representative all should be honored and I was entitled to a refund. I call ****** with Vehicle Administrative Services (VAS) who verified we were entitled to a refund but from the **** **** Hyundai in order to get the full refund. I then spoke with **** *****, who is in charge of the service department who stated h... read more
Business response:
refund check has been sent and problem has been corrected
If I could give 0 stars, I would. I know plenty of people have said this before but I definitely mean it. I bought a car at Rick Case Hyundai Weston in 2016. Since then I've always taken my car there for oil changes, or any service I needed done to my car. I decided to take my car in because a check engine light came on the dashboard and I had a brake light out. This was the WORST service I have ever received and will be looking for a car at a new dealer when things are better. It was so easy for them to blame it on a car ac... read more
Business response:
please an appointment with us and we will check your engine at no charge
First of all If I could they would not get a start. My mother and I went to the dealership to purchase a car and since she is pre-approved for 30k with Hyundai bank. We were looking for parking at the dealership and she could find no customer parking so we found a spot near customer parking and as we were trying to park a **** **** young man/ employee approached her car as she was maneuvering to park and yelled at her that she could not park that, so she got nervous and shocked with his reaction and backed up into a cheap ac... read more
Business response:
I am surprised to read this as Yosuan is one of the kindest people I have ever had on staff. Our team prides itself on treating everyone as family so when I hear of something like this transpiring, I take it very seriously. I spoke to Yosuan and Ernesto, who was also present, and their version was much different. I also went ahead and pulled the video coverage of that day; Both the showroom AND the lot. I will be happy to include. It shows *****, an employee, walking casually to customer car on passenger side to tell them no... read more
Rick Case Hyundai service department in Weston is terrible. After keeping my car for 2 months, they returned it to me without fixing it
Frequently asked questions about Rick Case Hyundai
How is Rick Case Hyundai rated?
Rick Case Hyundai has a 4.5 star rating with 7,086 reviews.
When is Rick Case Hyundai open?
Rick Case Hyundai is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com