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Richards Jewelers

4.8

About this business

For over 58 years Richards Jewelers has been one of the most trusted names in jewelry in the Westfield region. We are a well-established jewelry store that has grown with our community from a small store to a multiple brand jewelry retailer. Richards Jewelers is committed to make every customer "feel at home" with our personalized service and our classic to cutting edge jewelry designs. Our years of experience and services have built a legacy of integrity and trust with our customers. 

Location details

461 E Main St, Westfield, MA, 01085, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.8181 reviews
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Jean D.'s profile image
Jean D. 
a year ago

I am a widow of 2 yrs. and finally decided to take off my engagement, and 2 anniversary rings for the first time. I was going to leave them to my granddaughters or daughter in-laws but was urged by a feeling from my late husband in a dream to actually redesign the rings to start my new journey, but to always remember our time together. Hannah and Lisa from Richard Jewelers of Westfield were wonderful. These two made a very difficult time in my life an easy and enjoyable moment in helping me making a memorable decision for my... read more

Greg LaValley's profile image
Greg LaValley 
recommend  Recommended
4 years ago

I was recommended by a friend when I was looking for an engagement ring to talk to Mike at Richards. He was very friendly and helped me find exactly what I was looking for and I just went back to get our wedding rings and another great experience. Very friendly staff and they always clean my fiancé’s ring while we’re there. Would definitely recommend anyone looking for jewelry to go see Mike. 

Diane Musterait Donahue's profile image
Diane Musterait Donahue 
recommend  Recommended
4 years ago

Knowledgeable friendly staff 

Morgan Arnold's profile image
Morgan Arnold 
recommend  Recommended
4 years ago

I highly recommend Richards jewelers for their quality of jewelry and amazing customer service!! Michael helped my husband and I complete my wedding ring and it could not look more stunning!!! Michael was patient and took his time explaining different cuts & rings and got my wedding ring complete within two days.. one more important thing is that I did not feel pressured to buy!! Thank you Richards jewelers, we will be back again! 

Mike Cormier's profile image
Mike Cormier 
recommend  Recommended
4 years ago

Very helpful, took the time to explain the different cuts, clarity, ratings. And they stand late to help us . We live in Palmer and will travel to Westfield for thing jeweler related to see Michael and his staff !! 

Tim Dubay's profile image
Tim Dubay 
5 years ago
Hannah Elizabeth's profile image
Hannah Elizabeth 
5 years ago

I love going to Richards! every staff member is incredibly professional, polite, and friendly. they have beautiful jewelry and they do everything quickly. they genuinely care about their customers and it’s obvious in the way they help you at the store! 

Alexandrea Mae's profile image
Alexandrea Mae 
recommend  Recommended
5 years ago

I couldn’t recommend Richards Jewelers more, not only has my family been using this jewelers for generations, but also my fiancé just recently proposed with the most beautiful ring made by this jewelers. I am not a typical engagement stone kind of girl, and my expectations have been far exceeded from this engagement ring. Richards Jewelers goes above and beyond for their customers, and delivers the most fabulous jewelry. Alina and Tanya (along with the others) are great with finding what your looking for, helping with all of... read more

Theresa Gagner Nardi's profile image
Theresa Gagner Nardi 
recommend  Recommended
5 years ago

The staff is always nice & helpful with whatever my needs may be. From actually creating jewelry just for me to helping me pick out that perfect piece as a gift. They have my complete trust & I highly recommend them for all your fine jewelry needs. Thank you for once again going above & beyond my expectations. 

Frequently asked questions about Richards Jewelers

How is Richards Jewelers rated?

Richards Jewelers has a 4.8 star rating with 181 reviews. 

When is Richards Jewelers open?

Richards Jewelers is closed now. It will open at 10:00 a.m. 

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