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Richard A Jones Electric, Inc.

4.5

About this business

We specialize in residential service calls. No call too small. We will give a price for the project, before we begin. No surprises. Punctual, clean, trustworthy technicians. 

Location details

204 N Old Dixie Hwy, Jupiter, MO, 33458, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.597 reviews
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Lisa A.'s profile image
9 years ago

He arrived 40 minutes late. I have had other electricians not show up, so 40 minutes was not bad!?!? In addition to the cost of installing 4 fixtures, I paid a service call. I was not happy about that. One of the fixtures had a damaged shade, which he did not point out. Upon a final walk through, I noticed it and asked him to remove it so I could return it. He did it pleasantly. 

Business response:

Thank you very much for your feedback. We are sorry you did not feel you received a 5 star quality service call. We have a two hour arrival window for each of our clients since we cannot pinpoint an exact time that we can be at each appointment. Your arrival window was 8 am to 10 am, your technician arrived at 9:02, which was within the time frame, but more in the middle. The $29 service call fee is to cover the cost of getting the fully stocked truck to you home to complete any repair needed, and administrative costs to com... read more

a homeowner's profile image
a homeowner 
9 years ago

price kept changing (upward, of course) when they were there at the site. My tenants tell me all is well! 

Business response:

Thank you for taking time to give us your feedback. We are sorry that the charges were not what was originally expected. It is our goal to give up front estimate to each customer before starting any work. This eliminates takes the stress of not know what the fee will be when the job is complete. In rare instances we find additional problems when we get into the job that was not foreseen and we let the homeowner know immediately if any additional cost will occur. If you feel the price that was charged was unfair, please do no... read more

Louis P.'s profile image
9 years ago

Sam the project leader did an excellent job, lights were put under our tree in the perfect spot. The clean up afterward was the best we have ever seen. Price was fair and reasonable for the amount of time they put into it. Thank you. 

Business response:

Thank you for your kind review. We are always happy to hear that we have exceeded our clients expectations. We will let Sam know that you appreciated his service. 

a homeowner's profile image
a homeowner 
9 years ago

Arrived within the scheduled time frame given, that alone is worth 5 stars. Pleasant , Fair price for work done, would use again and recommend. 

Business response:

Thank you for your 5 star rating! We know it takes time and effort to post a review! Your satisfaction is important to us. We really do strive to be a 5 star company and it give us great satisfaction to get a 5 star review!! 

Julie ann K.'s profile image
Julie ann K. 
9 years ago

They did great work! 

Business response:

Thank you for your 5 star rating! We are thankful for our customers that take the time to post a review. Please let us know if you need anything else completed and as a reminder, the work completed comes with a one year warranty if any issues arise, please do not hesitate to call. 

Yolanda P.'s profile image
Yolanda P. 
9 years ago

I needed this work done ASAP and they came out the following day, while other companies were setting appointment for 2 or 3 days later. Jeremy was on time, very professional and knowledgable. He found the electrical problems right away and had the right supplies to fix the issues. The pricing was very reasonable. I will definitely hire them again and I strongly recommend them. 

Business response:

Thank you for your raving review! We will be sure to let Jeremy know you appreciated his service. More importantly you were satisfied with the work done and was pleased enough to let others know! 

Peter B.'s profile image
9 years ago

Nothing 

Business response:

Thank you for your 5 star rating! We appreciate you taking the time to post! 

a homeowner's profile image
a homeowner 
9 years ago

They came out the next day and did a great job on the various projects we asked them to do. 

Business response:

Thank you for your 5 star rating! We are very grateful to have a good team of electricians that quality service matters to. Your review and rating is just part of the gratification we get by giving each client the service they deserve and that we can be proud of. 

Jeri S.'s profile image
10 years ago

Work was done when they said. They did break a toilet lid and since they couldn't find a replacement they installed a complete new toilet. Still only charged the amount quoted. Would call again. 

Frequently asked questions about Richard A Jones Electric, Inc.

How is Richard A Jones Electric, Inc. rated?

Richard A Jones Electric, Inc. has a 4.5 star rating with 97 reviews. 

When is Richard A Jones Electric, Inc. open?

Richard A Jones Electric, Inc. is closed now. It will open on Monday at 8:00 a.m. 

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