Retreat at Henderson Lakes Apts

Eriel johnson 

on Google

3 days ago

I'm just going to give some advice to anyone who's about to move into Apartment 1304. I was the previous tenant. When you move in, go through the apartment carefully and mark everything on your move-in inspection sheet that isn't right. Even if something isn't damaged but isn't clean or isn't in good condition, make sure you document it. When I first moved into 1304, there had obviously been a previous smoker. The apartment smelled heavily of cigarette smoke, and there were cigarette stains/rings in the toilet from someone t... read more

John 

on Google

a month ago

I’d like to recognize Eleanor for doing an exceptional job as the property manager.Recently we had a maintenance issue come up in our apartment and she handled the entire situation professionally from start to finish.She stayed in consistent communication through both emails and text messages making sure my wife and I were always updated on the status and next steps.What stood out most was how thorough she was while coordinating everything with my wife from scheduling maintenance visits to following up afterward to make sure... read more

Nay 

on Google

2 months ago

Mathew Wall attitude has been consistently rude, to the point where I feel uncomfortable and hesitant to submit maintenance requests, even when necessary. No resident should feel intimidated or dismissed when requesting basic maintenance services. 

Rick Robinson 

on Google

3 months ago

Have finally got a manager who cares...scratch this review as she started to show real colors after a few months. I'm sure it is coming to her from above. Grounds are not kept up, trash left outside compactor that leaves maggots, German Shepherd and Pit Bull dogs are in complex even though website states these are not allowed(I was followed by a very large Shepherd while I held my small dog to keep away from it, dog feces everywhere. It's just disgusting around the complex. 

Britt Stroy Wilder 

on Google

4 months ago

I recently moved from this apartment complex. And let me say, at first there wasn’t any issues. Towards the end of my lease, we spent two days in our hot home without air conditioning waiting on it to be fixed. We also had to call the fire department because of the carbon monoxide detectors going off. Come to find out, they were completely out of date and shouldn’t have been in service. The worse part of my experience with the Retreat was the Manager, Elanor Pace. From the departing inspection up to our conversation last wee... read more