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Ressler & Mateer INC
- Heating & Air Conditioning/HVAC
- Yorktown, PA
About this business
Our Mission: To provide quality customer service and products to our customers.
Location details
72 Industrial Rd, PO Box 480, Yorktown, PA, 17508, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The markup on replacement capacitors is ridiculous and very unfair. Although we reached out to them with our concern and dissatisfaction for the amount we were charged for the parts, they were not willing to do anything to make it right. While we have been satisfied with the repairman and their prompt service, unfair pricing for the parts and very poor customer service has made us decide to longer use this company to service our HVAC system.
On 12/02/19, my husband and I made an offer on a new home after reviewing the inspection report.It was noted "Drain, Waste, and Vent Piping 10.5.3 The main drainage line is leaking in the basement. A qualified plumber should further evaluate and make necessary repairs as needed." Response "This was checked by Ressler and Mateer who advised there was no leak. They advised the only thing they saw was a drop of condensation". The offer we made was based on the professional assessment that there were no major issues and there wa... read more
Business response:
When a service call was scheduled, 5 months prior to settlement, as requested by the previous owner, it was to check a moisture spot on a copper drainage pipe. The homeowner had just had the home inspector there, but did not have the actual home inspection report for our plumber to review. We were told that the inspector could not see any hole, but did see a drip on the piping. At that time this appeared to only be a drip of condensation from the main water line. It was NOT requested by the previous homeowner to do a home pl... read more
RecommendedI’m a new home owner and my AC stopped working suddenly today. I called the on call number and Joel called me back. The initially couldn’t get me in until Tuesday, but a spot opened up and Joel called me back saying they were able to fit me in. He came out to my home at 9pm on a Sunday night. Saw, diagnosed, and fixed the problem in under 45 minutes. Price was also decent! Joel was extremely respectful and helpful, explaining things I should know and do as a new home owner. Highly recommend this company and I will be calling... read more
Just had a new Carrier heat pump installed. The techs are knowledgeable and took the time to fully explain the new system. They removed the old outside and inside unit and installed the new system in about 6 hours. Mike in sales was very helpful, not pushy and easy to deal with. Thanks!
Business response:
Thank you Tim!
Ressler & Mateer have been servicing our system for 16 years. We have always been very pleased with their customer service. They do a great job. Jerry C. was a pleasure to have in my home. Nice. Efficient. On Time. Personable. Highly Recommend!
Business response:
Thank you!
Todd H showed up within 20 minutes of calling them. He quickly assessed the problem with the shower, and replaced the cartridge. He explained the problem clearly and fixed the problem within the hour.
Business response:
Thank you !
We were very happy with our last service call, as we usually are!
Heat pump technician Joel C was very competent and efficient as well as pleasant.
Business response:
Thank you, John!
Frequently asked questions about Ressler & Mateer INC
How is Ressler & Mateer INC rated?
Ressler & Mateer INC has a 4.7 star rating with 50 reviews.
When is Ressler & Mateer INC open?
Ressler & Mateer INC is closed now. It will open at 9:00 a.m.
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