Residence Inn by Marriott Ontario Airport

Jerome Ford 

on Google

a week ago

I’m in room 621 and this room has a roach infestation that’s just sickening.I contacted the office and she offered to switch rooms but I declined due to the fact that all the rooms must be infested with roaches .The maintenance man did come and spray but I contacted my job asap to be relocated to another hotel .The fact that I encountered roaches in the fridge the microwave and the bathroom area was enough to cancel my 23 day stay .The worst was the roach crawling on me in bed on day 4/8 this place is filthy and ran poorly .... read more

Dari Litchman 

on Google

a week ago

I am giving service 3 stars because the staff were friendly and helpful. Otherwise, not a good stay. The whole place is very run down. Needs a total overhaul. The food (breakfast) was mediocre, our room smelled bad, everything was dirty, it just felt like a very budget hotel. The one thing I will say is that there was a laundry room which was very helpful to me - but they charged $3.50 to wash one load which is really gouging. I would definitely not stay here again.