Republic Services

Monica B. 

on Citysearch

13 years ago

HORRIBLE! DONT USE THEM! READ CONTRACT WITH FINE TOOTH COMB! – I DO NOT like Republic Services AT ALL. If you ask me they can take their trash service and throw it in the GARBAGE! PUN INTENDED Make sure you read the contract cause when you leave them they will charge you 65 dollars just to pick up their own dumpster! GLAD WE LEFT THEM!!!! 

jodie3264 

on Citysearch

14 years ago

CSI THE "WORST" – CSI is the worst!!! The cans are so nasty because they are too lazy to use the lifts that are provided and they put the handles into the garbage and you have grease and god knows what all over the handles. I have to use a paper towel every week before I can put my cans way. I have called and called and does "no" good. Manager Jim Ingram says he will take care of it. I do think at times he has said something to the guys because then the will do the same thing and look at me while they are doing it. If you sa... read more

jusnixx 

on Citysearch

14 years ago

CSI - Erlanger City Council should be ashamed for switching – Bavarian used to collect trash in Erlanger. They came twice a week and I never had a problem. For no explained reason, Erlanger city council decided to switch to CSI, and it was a HORRIBLE, unjustified decision. CSI makes you purchase one of their giant sized garbage cans that are compatible with their trucks. The garbage cans cost $90, but that's not the problem. The garbage can lids are hinged and swing open, but they do not lock or seal. With my old "click in p... read more

yakman 

on Citysearch

14 years ago

Good but not great – CSR's could really use some training. I've been a customer for 7 years without too many issues but my trash was not picked up on time for 4 straight weeks. After talking to a CSR 4 times, I asked for a supervisor, who then told me the date my trash pickup is scheduled had changed 4 weeks ago....not sure if I got something in the mail, but 4 CSR's failed to ask the simple question "what date are you scheduled for pickup" then cross reference it with their info. All my frustration was for nothing. 

jelam 

on Citysearch

14 years ago

CSI the chronic stupid idiots in waste – I've dealt with CSI now for a couple years unfortunantly!!!So anyways so far they have thrown and broken 3 of my personal garbage cans, stole a brand new replacement one that I had bought to replace the broken ones which cost me 35bucks guess chalck that up to an" OH WELL" and if that wasnt bad enough I recently moved and had to use CSI company due to the city and it being the only company that does the trash were I now live.. I've moved now called the company to get a garbage can del... read more

tkrapeir5 

on Citysearch

14 years ago

Above average – I have had CSI for 4 months now and have now major issues. I switched from Rumpke. I like that the handles are not greasing and dirty from the garbage truck. With band that wraps near the bottom of the can to lift keeps the handles clean. Rumpke's lift the cans by the handles and grease and gunk is all over it. Need a towel to bring it back to the garage. Only major issue is they come at 4:00 AM.. But they do not block the street for 5 minutes like Rumpke 

JD87 

on Citysearch

14 years ago

CSI Waste - Is a waste in Erlanger. – They have missed my house before, which in the many many many years of Bavarian has never happened. Today I went a put a few old storm window glass out to be tossed, and my old shower door glass, before they got here. YES I didn't tape it up, but i had them neatly together, NONE were broken. They just tossed put them in my yard and in the process broke them all but 1 storm window and the shower door glass (5 sheets of broken glass) I called the office here in Cincinnati, and they called ... read more

TRexx 

on Citysearch

15 years ago

Dispatcher Doesn't Have a Clue – I moved from Oakley to Mason and didn't have garbage service set up. Since I knew CSI's day was before Rumpke's I called them and signed up. As you can imagine after moving I had a ton of stuff I wanted gone. They never came. I called up the dispatcher and was furious. She said, "Oh, well your driver was supposed to pick up new signups and he must have forgotten." I said, "don't worry about it, cancel my service then." She was shocked. "What are you going to do then?" "Ummmm. Get Rumpke!" I d... read more

Covington41011 

on Citysearch

15 years ago

Can't get much lazier than this – I called early morning before the pick up of two doors to see if there was anything “special” that I needed to do for the trash folks to take them. The rude operator advised me that there was no procedure and they will probably be sending another truck to come by later. I asked if there was a way to verify this. She says that there is not because her dispatcher does not come in until 830. I asked her to take down my address and inform the dispatcher at that time and that I would call back th... read more