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Rent-A-Center

1.4

About this business

Rent-A-Center provides consumers with omni-channel access to, and the opportunity to obtain ownership of, high-quality, durable products via small payments over time under a flexible lease-purchase agreement with no long-term debt obligation. 

Location details

2322 E Main St, Uvalde, TX, 78801, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
1.4347 reviews
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Erica P's profile image
Erica P 
3 years ago

The guys busted my window out of my home! I am a single mother that lives alone with my 2children I was being bullied and violently harassed by 2 big men then the supervisor came which was about 350 pounds so then I had3meninmy face trying to say they didn't bust my window but luckily I had a neighbor over at the tie it took place so I have a witness! This should be a serious charge! I was scared to death! 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at XXX-XXX-XXXX. 

Justin F's profile image
Justin F 
3 years ago

They treat you like **** an talk to you like **** an basically say if you don't pay you can't stay meaning your to poor so I bought a TV outright an sent it back an this is the rent a center in bartlesville oklahoma an told me that all there jobs are on the line because the customer was not paying an also they will probably be shutting down an I really hope so because bargain Center I'd so much better an will be getting my my business for now on an lost out on more business from me because I'm in need of a washer an dryer so... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at XXX-XXX-XXXX. 

Amber B's profile image
Amber B 
3 years ago

Very unprofessional. I called and made arrangements to pay a balance that was a week late and they continued to harass me with phone calls and coming to my home even after I made arrangements. They bang on the door like they are angry. The store manager texts me from her personal phone harassing me. I will never recommend anyone come here. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at XXX-XXX-XXXX. 

Edith R's profile image
Edith R 
3 years ago

They are too expensive.charge double what purchase is worth. I gave like 1200$ for something and I only owe like 4-500$ left our work has like stopped .I'm receiving a retirement in a week or so .and I'm telling them just to give me a little longer and they are giving me grief.which I understand there part but they need to wait .and stop harassing me ty 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at XXX-XXX-XXXX. 

Diane B's profile image
Diane B 
3 years ago

I had a problem with my dryer and posted a complaint with the BBB. Since then I have had a wonderful relationship with the store where I purchased it. They are truly trying to resolve the problem. So, I am giving them a 5star review because they are being very transparent with me and helping me with exchanging my dryer with a new dryer. So, definitely shop at Rent-A-Center!!! They are extremely great 👍 👌!!!!! 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at XXX-XXX-XXXX. 

Jeremy M's profile image
Jeremy M 
3 years ago

This company has harassed my wife and myself - they have over charged us, lied about the interest rate that we were told we would pay. However, I noticed that the payments were not what we had agreed to. I advised them to pick up the product a year ago and they have refused and insist on us paying. This company has no morals! 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at XXX-XXX-XXXX. 

Jennifer G's profile image
Jennifer G 
3 years ago

They're thiefs!!!!! You keep paying them and nothing gets paid off. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at XXX-XXX-XXXX. 

Latoya H's profile image
Latoya H 
3 years ago

They call you on the exact date the payment is due and everyday that you are late they call you it is border line harassment!!!! I'm always a couple days late but I always make my payments I have been dealing with them for 5 years now and it's time to quit it!!!!! They change my agreement from bi weekly to monthly without my knowledge so when I try to make the payment online it's asking for a whole month worth when it should be only bi weekly amount!!!! They suck bad!!!! 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at XXX-XXX-XXXX. 

Miranda W's profile image
Miranda W 
3 years ago

If I could leave a 0 star review I would. I rented a bed room set January 2021.. in April I got put on disability leave due to a high risk pregnancy which I delivered 3 weeks early with a NICU stay and myself being in the hospital for two additional weeks. I had spoken to a manager after they started harassing myself and my family. I told them the situation and the person told me they didn't care I was in the hospital, a family member needed to pay it or they were going to enter our home and take it. Fast forward to today, i... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at XXX-XXX-XXXX. 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.4 star rating with 347 reviews. 

When is Rent-A-Center open?

Rent-A-Center is open now. It will close at 6:00 p.m.  

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