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To honor the profession of medicine by endless dedication to my patients. To provide education to my patients, empathy when desired, and a diagnosis when required.
420 Water St #103, Ste 103, Kerrville, TX, 78028, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Dr. Rensch is a fine man, but the only time I saw him was just before and after my procedure. All other visits were conducted by a nurse practitioner. The office staff is terrible! They encourage you to use the Patient Portal, but then they don't monitor it. My medical records were incorrect, and have not been corrected after several months. I was overcharged for my co-pay (which had to be made in advance), and have ignored my requests for a refund of what I overpaid.
I visited this office several times and each time I was scheduled with a lady. She was very knowledgeable & friendly, however I felt pressured to have another colonoscopy because my last one, even though only 2 years old, was done by another dr. When I finally agreed, I was told by the front desk I had to pay nearly $300 to his office before they could do it, plus other fees to hospital and anesthesiologist. I went to another GI Dr. and only had to pay $40 for colonoscopy using same insurance.
Called to schedule a colonoscopy but got the office voice mail recording. Left a message on a Wednesday morning but they did not return my call until late on Friday afternoon. By that time I had already scheduled with another doctor. Poor business practice to not return calls in a timely manner.
Staff was nice but never got a return phone call when one was needed. My son had continuous abdominal pain after what we thought was the issue for the pains subsided,they ordered ct scans,upper endoscopy,nothing found and was told there were no more testing that could be done,and was just given a couple of diff prescriptions to TRY, we found a new Dr. That was able to help him. Granted we never actually saw the Dr. but was just a waste of time and my son's health suffered in the mean time.
I truly believe he is the best doctor I've seen in the past 20 years. He is always accessible, smart, to the point and very professional. Within three or four weeks, he and I solved a colitis issue that had me down almost 25 pounds over the past 5 years. I was very sick, frustrated and afraid. I trust him.
Excellent care and tender bedside manner. Takes his time to teach and provide patient education. Always demonstrates a pleasant affect and eases my fears. I would recommend Dr Rensch with confidence and enthusiasm.
If you want a Doc that brags on his credentials, how great he is and comes fully self absorbed with the biggest god complex even seen and heard... he's your man. Need for immediate care and decision making is non existent. Go to any other Doc than this guy!
Two of my family members have seen Dr. Rensch and I plan to also as well. He is interested in his patients (not just procedures) and has an excellent depth of knowledge, excellent in the procedures he does, and being a physician that refers to him, I have not seen any complications in my patients who have gone to him for procedures. The patients voice that he does a very good job communicating to them about their problem and explains things well including a follow up letter to them.
There's no question that Doctor Rensch knows exactly what's going on with you as a patient. He's been doing this for 20 years. He's trustworthy and highly recommended more than even this site can reflect. In reality being in the business as long as he has it's great that he still cares and that is genuine. His staff was caring and very helpful and the scheduling was also helpful to me they were able to get me in as soon as possible. I'm not sure you could ask for more.
Rensch Michael J MD has a 3.3 star rating with 58 reviews.
Rensch Michael J MD is closed now. It will open tomorrow at 9:00 a.m.
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