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Reno Buick GMC Cadillac

3.8

About this business

Full line of new General Motors Vehicles (Buick GMC and Cadillac), as well as a huge inventory of Certified Pre-Owned Vehicle (every make and model). Our award winning service department is open 6 days a week to serve you. Our Commercial Fleet Dept offers both sales and service. 

Location details

900 Kietzke Ln, Reno, NV, 89502, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
Sun8:30 a.m. to 7:00 p.m.
3.8185 reviews
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Brittnee Butcher's profile image
Brittnee Butcher 
8 years ago

PROBABLY THE ABSOLUTE WORST SERVICE DEPARTMENT EVER!!!! STAY AWAY IF YOU WANT TO KEEP YOUR SANITY!!!!! IT'S A LONG REVIEW, BUT WELL WORTH THE READ. ****Update at the end as of 2/17/17**** I have purchased 3 cars from Reno Buick GMC Cadillac and have horrible experiences with each one. The first vehicle I purchased was a 2007 Cadillac CTS. I paid cash so I got a pretty good deal on it. The sales guy told me it was a certified vehicle and provided me with a list of all of the m...Continue Reading 

Nadine Mickey's profile image
Nadine Mickey 
8 years ago

We'be purchased quite a few vehicles over the past thirty years and must say, our experience at Reno Buick GMC was superb. Far above any experience at other dealerships. The first vehicle brought to us to test drive had an interior we didn't like so the young man made sure to find the interior we wanted! Yes, we could have driven the one with black interior but, wanted another color and he went above and beyond to make sure we got what we wanted. We would recommend Reno Buick GMC to anyone looking for excellent service and b... read more

Adam James's profile image
Adam James 
8 years ago
Mel Collins's profile image
Mel Collins 
8 years ago

I have never had a problem with the dealership. Always done quickly and received auto back clean. 

Kay MacLean's profile image
Kay MacLean 
8 years ago

Whether it's sales or service, this place is great!! Nick in Service can handle anything that comes along, whether it's a routine warranty oil change or your vehicle has something more serious going on. Never knew buying a car could be such a pleasant experience! 

Paris Wilson's profile image
Paris Wilson 
8 years ago

I just bought my first new/used car from Preston today and it is the perfect car. My credit wasn't good enough for the car I wanted so Preston found me one that was still amazing. He was so patient and helpful and Michael, the guy I talked to about financing, help me get an even cheaper payment monthly. All I can say is.. overall it was a great experience and such great service! So thank you guys! 

Debora Miller's profile image
Debora Miller 
8 years ago

Thanks to the service dept for getting us in today. We were 6 hours into a thousand mile trip when the engine lite came on and we could smell gas. Called the Chevy garage and they said they couldn't get us in till next week. After explaining the situation to GM they said, no promises but we'll try. 4 hours later we were on our way. Our 2 cats appreciated it too! Thank you guys! 

Steve Lott's profile image
Steve Lott 
8 years ago

Signed up for the Costco buying program on line and they called within 5 minutes. Told them I was looking for a silver GMC Canyon, set up an appointment and met with Andrew. The truck was top of the line with more than I asked for. All the bells and whistles. Brett, the finance guy found us a better loan than what my credit union offered. It was a really good experience and we drove off with our new truck. 

Craig Newton's profile image
Craig Newton 
9 years ago

When you buy a car they treat you so nice but afterwards when they have to service it they treat you like crap. The service manager Jeremy is a liar and an idiot. We just needed a key programmed and we left it there all day. After work came to get it. Nothing had been done. And we told them we would have places to go, appointments to keep. 

Frequently asked questions about Reno Buick GMC Cadillac

How is Reno Buick GMC Cadillac rated?

Reno Buick GMC Cadillac has a 3.8 star rating with 185 reviews. 

When is Reno Buick GMC Cadillac open?

Reno Buick GMC Cadillac is open now. It will close at 7:00 p.m.  

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