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Renew Hope and Healing is a trusted mental health practice serving Victor, Pittsford, Rochester, and Penfield New York. We provide compassionate counseling for children, teens, adults, and couples in a supportive, judgment-free environment. With over 90 licensed clinicians and a personalized therapist-matching process, we help clients connect with the right support for their unique needs. We operate by appointment only and most new clients are scheduled within 7 days. We accept insurance, including many Medicaid managed plan... read more
441 Penbrooke Dr Suite 1, Penfield, NY, 14526, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 8:00 p.m. | |
Tue | 6:00 a.m. to 8:00 p.m. | |
Wed | 6:00 a.m. to 8:00 p.m. | |
Thu | 6:00 a.m. to 8:00 p.m. | |
Fri | 6:00 a.m. to 8:00 p.m. | |
Sat | 6:00 a.m. to 8:00 p.m. | |
Sun | 6:00 a.m. to 8:00 p.m. |
Maybe 4 appointments in, I admit got busy at work and forgot about an afternoon appointment and no showed. Yes my fault. Patients be warned though characteristics you seek such as empathy are not present. Yes you do receive automated texts appointment reminders a day or so before that warm of a $100 no show fee but in a day of modern connectivity there was no phone call or ability to tele as an alternative. Guess empathy only goes as far as the $130 paid.
I’m deeply concerned about the recent experience my daughter and I had at Renew Hope and Healing Clinic. As a parent who has consistently supported her care and brought her to appointments, I was extremely disappointed by the way recent decisions were made, particularly the move to have her homeschooled without proper consultation. Since that decision and a related complaint, her condition has regressed, and she has withdrawn from therapy altogether. This is heartbreaking to witness and raises serious concerns about the clin... read more
Leanne Perez+Dunham! Great doctor, her and your real place are very welcoming it's a very calm atmosphere very cleanly everybody is extremely easy going and thoughtful!
Renew Hope and Healing (Previously Victor Counseling Practice) has a 2.3 star rating with 3 reviews.
Renew Hope and Healing (Previously Victor Counseling Practice) is closed now. It will open tomorrow at 6:00 a.m.
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