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Renaissance Care Center
- Rehabilitation Center
- Gainesville, TX
About this business
Location details
1400 Black Hill Dr, Gainesville, TX, 76240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Did the staff make you feel uncomfortable when you called with questions or concerns? Absolutely! They made me feel like my questions and concerns were stupid Did this provider rush your appointment? Yes, I felt like an annoyance! Did this provider seem irritated to be working with you? Yes, they seemed like they wanted to be somewhere else
Did you notice a foul odor when you arrived at this provider's office? No, I didn't notice an odor Was this provider's office clean? Yes everything was neat and sterile Did you leave the office feeling satisfied with your visit? Not satisfied, but not unhappy Was this provider's office too loud? No, it wasn't too loud Did this provider ever dismiss your concerns as unimportant? Never, they go out of their way to address every concern of mine immediately
Did this provider have reasonable prices? Absolutely!
Did this provider rush your appointment? Yes, I barely had any time to ask questions Did they follow up with you after your appointment? No, but they said they were going to! Would you refer this provider to a family or friend? No, If I had known how terrible they were I never would have gone. Did this provider seem well-trained and experienced? No, they weren't very knowledgeable Does this provider leave you on hold for a long time when you call? Yes, it never fails. I'm put on hold forever when I call
Does this provider use current and safe equipment? Fairly current Does this provider always put the customer first? Definitely not. They seem to care more about themselves Are you confident that this provider will continue working with you until a solution is reached? No, I'm always worried they're going to settle with a solution that isn't the best Did this provider ever dismiss your concerns as unimportant? Sometimes, I usually have to convince them to look into the situation Does this provider treat every client equally? ... read more
Did you notice a foul odor when you arrived at this provider's office? Definitely, it was nauseating Were you able to get answers to simple questions from this provider without scheduling an appointment? Not at all! I had to schedule an appointment for absolutely everything! Does this provider always put the customer first? Definitely not. They seem to care more about themselves Did this provider use excessive foul language? No Does this provider have a good professional reputation within your community? Absolutely not, they... read more
My Mother has been in several different Facilities around the FT. Worth area., one in Glen Rose, Granbury and now Gainesville. I have been very pleased with the care that she has been given. They listen to my concerns and have always addressed them immediately. The food is good and Mother likes being there. I have no complaints about the care that she has been given. She has beem there about a year now.
Run, don't walk away from here. Forget the Medicare or state rating system! My father passed away in September and I am convinced his year long stay here contributed to his death. Staff is apathetic and lazy, management is clueless and unresponsive, decor is dated, and dining room is not clean. Mostly the problem is the bad attitude of most of the staff, and that translates into very poor resident care. Just go away from here. There are better places in Houston for you or someone you love.
Is this business in a safe neighborhood? Kind of, I didn't feel completely safe Does this provider promptly return your phone calls? Not really. I usually have to wait a long time Does this provider offer flexible appointment times? No, they are almost always unavailable Did this provider listen to your input and concerns? No. I wasn't listened to at all! Was it clear that this provider takes pride in the appearance of his/her office? Yes, the office was well organized and taken care of
Frequently asked questions about Renaissance Care Center
How is Renaissance Care Center rated?
Renaissance Care Center has a 4 star rating with 94 reviews.
When is Renaissance Care Center open?
Renaissance Care Center is open now. It will close tomorrow at 12:00 a.m.
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