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Reliable Respiratory, Inc.
- Medical Supplies
- Norwood, MA
About this business
Specialties Reliable Respiratory, based in Norwood, Mass., is one of the United State's leading independently owned home respiratory and specialty medical equipment providers. We provide service and equipment throughout the New England states.
Location details
1502 Boston Providence Tpke, Ste 11A, Norwood, MA, 02062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service. My **** mask does not fit. I called Reliable Respiratory, but they said I just need to try again. The tech is available 1 hour per day it seems. Called yesterday (3rd time) to let them know my mask does not fit, Sean in customer support would not listen, he would only send me links to ****** site. When I said that I had been to ****** site already, he said "that's what I do, I send links to the site." I called back again today (during the tech's 1 hour of availability) and Sean would not let me tal... read more
Business response:
Thank you for your communication with the Better Business Bureau (BBB) on Thursday, December 5th, 2019. We appreciate the information you provided and hope you will continue to share feedback about your experiences so that we may improve our operations. After receiving a copy of your feedback, this case was promptly escalated to our Management Team and they immediately took the time to examine our current operational and customer service related protocols. After reviewing this case, we have identified an opportunity to provi... read more
Terrible customer service. My **** mask does not fit. I called Reliable Respiratory, but they said I just need to try again. The tech is available 1 hour per day it seems. Called yesterday (3rd time) to let them know my mask does not fit, Sean in customer support would not listen, he would only send me links to ****** site. When I said that I had been to ****** site already, he said "that's what I do, I send links to the site." I called back again today (during the tech's 1 hour of availability) and Sean would not let me tal... read more
Business response:
Thank you for your communication with the Better Business Bureau (BBB) on Thursday, December 5th, 2019. We appreciate the information you provided and hope you will continue to share feedback about your experiences so that we may improve our operations. After receiving a copy of your feedback, this case was promptly escalated to our Management Team and they immediately took the time to examine our current operational and customer service related protocols. After reviewing this case, we have identified an opportunity to provi... read more
Frequently asked questions about Reliable Respiratory, Inc.
How is Reliable Respiratory, Inc. rated?
Reliable Respiratory, Inc. has a 1 star rating with 11 reviews.
When is Reliable Respiratory, Inc. open?
Reliable Respiratory, Inc. is closed now. It will open on Monday at 8:30 a.m.
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