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Reliable Mazda

3.7

About this business

Location details

438 S. Ingram Mill Road, Springfield, MO, 65802, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
3.7277 reviews
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crystal miller's profile image
crystal miller 
a month ago

Update: emailed the contact in the canned reply and never heard a word. It is obvious that they do not value customer service. BEWARE!!!! We had a very disappointing experience with Reliable Mazda’s service department. We dropped our daughter’s car off on April 10th for recall work, which turned into a front subframe replacement requiring a loaner. Communication was poor from the start. We called multiple times (April 13th and April 22nd) for updates and were told our advisor Ryan was busy, but never received a callback. It ... read more

Danena Freeman's profile image
Danena Freeman 
a month ago
crystal miller's profile image
crystal miller 
a month ago

BEWARE!!!! We had a very disappointing experience with Reliable Mazda’s service department. We dropped our daughter’s car off on April 10th for recall work, which turned into a front subframe replacement requiring a loaner. Communication was poor from the start. We called multiple times (April 13th and April 22nd) for updates and were told our advisor Ryan was busy, but never received a callback. It wasn’t until we escalated to a supervisor, Austin that we finally got a response and an apology. When the car was finally ready... read more

Haydin's profile image
Haydin 
2 months ago

Now let me start out by explaining. My father and I took my mazda 6 in to get both recalls taken care of (subframe and airbag) while these services were provided we were not allowed to take the mazda home the day we took it in because of 4 inch holes in the subframe so they had to order a new subframe. A week after we had dropped it off and gotten a loaner I called for a estimated time line of the repair being done and my car being able to be picked up and was told that my line advisor was busy with another customer but that... read more

Samaha Ghani's profile image
Samaha Ghani 
2 months ago

Car buying can be stressful, but my experience with Reliable Mazda completely changed that for the better. From the very beginning, the team genuinely listened to what we needed and helped us find a car that fit our budget while still checking almost every box on our wishlist. What really set them apart was their willingness to work with us on the price, they made sure we felt confident and comfortable with the deal, which is something you don’t always find. On top of that, everyone we interacted with was kind, knowledgeable... read more

Frequently asked questions about Reliable Mazda

How is Reliable Mazda rated?

Reliable Mazda has a 3.7 star rating with 277 reviews. 

When is Reliable Mazda open?

Reliable Mazda is closed now. It will open tomorrow at 7:00 a.m. 

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