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Reid's Cleaners & Laundry

2.4

About this business

For over 27 years Reid’s Cleaners and Laundry has been the name Austin trusts with its cleaning needs. ‍ Reid’s has been a locally family owned and operated business since opening in 1986. What was started by their fathers is now being run by Travis and Michael Reid, the 3rd generation of Reids to take up the mantle of impeccable service in the Austin Area. ‍ OUR SERVICES We offer dry cleaning, wash n fold, alterations, free minor repairs, preservation, leather cleaning and more. Don't want to come into t... read more

Location details

6317 Bee Cave Rd #310, Austin, TX 78746, Austin, TX, 78746, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
2.47 reviews
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Emily Landry's profile image
Emily Landry 
on Google
3 months ago

The worst service!! They ruined a very expensive dress and said they couldn’t get a dot of makeup out of a shirt. Overpriced and Terrible service. Pretty sure they do absolutely nothing to your clothes. 

Peyman Asadi's profile image
Peyman Asadi 
on Google
6 months ago

I dropped two jackets for dry-cleaning at this location. During the drop-off, I specifically asked for dry-cleaning and deodorizing. When I went to pick them up, they looked not clean and smelly. I asked the clerk how she can fix it. She said it is what it is. She was very rude. I asked her why she didn't tell me when I dropped the articles. She refused to take any action and provide a answer. I wouldn't recommend this place based on lack of responsibility and low quality service. 

Wj Charlton's profile image
Wj Charlton 
on Google
2 years ago

Their system has been down and they are writing everything down by hand. So make sure to keep your ticket and remember which items you dropped off. I had to go back and pick up items they forgot to give me. 

Cassie Goss's profile image
Cassie Goss 
on Google
2 years ago

Well from beginning to end this was a horrible experience. Started at the other location to be turned away due to their system being down and them not being able to enter new customers. So i drove to this location like asked. I checked in a bag of clothes to be laundered and 8 items to be dry cleaned. I was told I could come back to pick up Thurs after 5:00. I asked how much it would be and the girl said she didnt know that shed have to enter them in the system to know. I thought that was odd but really how much can dry clea... read more

Ron R. Browning's profile image
Ron R. Browning 
on Google
2 years ago

Good quality. My issue is that no matter how good a customer you are in order to get the ongoing discount you have to print it out and remember every time. So frustrating. 

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Frequently asked questions about Reid's Cleaners & Laundry

How is Reid's Cleaners & Laundry rated?

Reid's Cleaners & Laundry has a 2.4 star rating with 7 reviews. 

When is Reid's Cleaners & Laundry open?

Reid's Cleaners & Laundry is open now. It will close at 7:00 p.m.  

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