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REI

4.5

About this business

Location details

6700 Papermill Dr NW, Knoxville, TN, 37919, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue12:00 p.m. to 9:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.5667 reviews
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Jess Martin's profile image
Jess Martin 
2 months ago

My partner and I had the most thoughtful and hospitable conversation/customer assistance with associate, Tom. He went above and beyond to help us choose several types of hiking gear. Not to mention his lovely and warm personality. REI is lucky to have such a knowledgeable person as part of the team. Thank you, Tom! 🙂 

Katie's profile image
Katie 
3 months ago

Kevin was a fantastic and friendly help with suggestions for hiking supplies! I told him I was getting back into hiking after a few years and he was very knowledgeable on not only supplies I’d need but the trail itself, which was pretty helpful when I was actually there. He was super kind and friendly, I really appreciated his help! 

Wallace Dalton (Wally)'s profile image
Wallace Dalton (Wally) 
3 months ago

REI Knoxville is my absolute favorite store in east TN, REI is beautifully organized and well stocked .it’s the home of the nicest and most knowledgeable staff I’ve come across in years. The atmosphere is clean, vibrant and fun. They always seem to have what I’m looking for and more than willing to help me with any questions I may have about the product. .My hats off to the team at REI Knoxville, nicely done. excellent customer service. If I could give you 10 stars I would. 

Rylea Searle's profile image
Rylea Searle 
3 months ago

Angela helped us with backpacks! Tom helped us with the hiking essentials and suggested walking sticks. Great investment by the way. We are new to hiking and really enjoyed speaking with them both! Very knowledgeable! Everyone there was very welcoming and nice. Highly recommend the membership! Thank you Angela and Tom! We will be back 

Tim Brown's profile image
Tim Brown 
3 months ago

Helpful staff, but not intrusive. Good selection and prices. 

Frequently asked questions about REI

How is REI rated?

REI has a 4.5 star rating with 667 reviews. 

When is REI open?

REI is closed now. It will open at 9:00 a.m. 

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