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REI

4.5

About this business

At REI Co-op, we believe a life outdoors is a life well-lived. We know firsthand the importance of quality outdoor gear, and stand behind all of our products with a 100% lifetime satisfaction guarantee. As a co-op, we also believe that business should be done differently. That's why we give back nearly 70% of our profits to members, non-profit partners and our staff. Whether you're new to outdoor adventure or a seasoned pro, we're here to help with the gear, education and inspiration you need to #OptOutside. 

Location details

19 College Rd Unit A, Unit A, Fairbanks, AK, 99701, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.Closed now
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.5244 reviews
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Brandy Stanfield's profile image
Brandy Stanfield 
7 years ago

I love REI and I work at the store I also love to be outside so I shop here also and love it 

Alexis Nicole Dean's profile image
Alexis Nicole Dean 
7 years ago

Raven helped me out in the shoe section for my first in-store REI trip! She helped me out with tips on Chacos, and told me her personal experiences with them (she loved them!) and even helped me order my shoes online since my exact side + style combo was out of stock in store. Thanks Fairbanks REI! You guys rock :) 

Samantha Sunday's profile image
Samantha Sunday 
7 years ago

I love rei. They have great quality gear, and if you get a product that doesn't perform to your standards they will take it back for a refund. The store is a little pricey but the great customer service and product guarantee is totally worth it. 

Angela Linn's profile image
Angela Linn 
7 years ago

Thanks to the super helpful guy in the bike section who did a safety check and tuneup on my kid's bike today. Answered my kid's questions, had great suggestions for future bikes, and was an all-around nice guy. We'll definitely be back to REI for our biking needs. 

Jan DeNapoli Cosmutto's profile image
Jan DeNapoli Cosmutto 
7 years ago

I have shopped at REI for almost 30 years (Anchorage and Fairbanks stores) and every time I have a wonderful experience with friendly, helpful, knowledgeable staff. They continue to go out of their way to help or find info if they don't know what you need to know. I can't say enough about this store and company. Always a pleasure to do business with them. Thanks REI for so many years of great service. 

Crystle Ardoin's profile image
Crystle Ardoin 
8 years ago
Amber Johnston's profile image
Amber Johnston 
8 years ago
Ashley Bain's profile image
Ashley Bain 
8 years ago

I went to REI requesting some moving boxes and they were so incredibly helpful. The woman at the front counter was friendly and checked to see if there were any available for me to take and the gentleman in the back room graciously helped me load them all into my car. I could not thank them enough for providing them to me as it relieved the stress of having to find and purchase boxes for our move (moving boxes are EXPENSIVE!!!) Absolutely AMAZING customer service, five stars!!! Thank you so much Fairbanks REI 

Kate Dalton's profile image
Kate Dalton 
8 years ago

Trevor and Andrew spent two hours making sure I have the right. Awesome, all of them! 

Frequently asked questions about REI

How is REI rated?

REI has a 4.5 star rating with 244 reviews. 

When is REI open?

REI is closed now. It will open at 10:00 a.m. 

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