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REI

4.5

About this business

At REI Co-op, we believe a life outdoors is a life well-lived. We know firsthand the importance of quality outdoor gear, and stand behind all of our products with a 100% lifetime satisfaction guarantee. As a co-op, we also believe that business should be done differently. That's why we give back nearly 70% of our profits to members, non-profit partners and our staff. Whether you're new to outdoor adventure or a seasoned pro, we're here to help with the gear, education and inspiration you need to #OptOutside. 

Location details

19 College Rd Unit A, Unit A, Fairbanks, AK, 99701, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.5244 reviews
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Susan Leonardi's profile image
Susan Leonardi 
recommend  Recommended
4 years ago

The merchandise never disappoints, however the staff need training on customer service social skills. No one asked us if we needed assistance but they had no problem following us and watching our every move like we were there to steal. There's plenty other place to shop. 

Amber Rose's profile image
Amber Rose 
recommend  Recommended
4 years ago

Very impressed with the running gear. 

Ondra Patrick's profile image
Ondra Patrick 
recommend  Recommended
5 years ago

Irre Auswahl der Laden . 

Aly Sharrah's profile image
Aly Sharrah 
5 years ago

Hands down the MOST insulting staff I have ever experienced. A couple of (possible) trouble makers were walking around and I was instantly thrown into their mix and literally hawk eyed and followed EVERY SINGLE step I took. Though I was in there to purchase a pair of snow pants, I was treated like an untrusted thief. NOT as a paying customer. I understand keeping an eye on your merchandise, but to have EVERY SINGLE staff member breathing down my neck, making snarky, insulting comments accusing me of theft, then literally fol... read more

Douglas Pierce's profile image
Douglas Pierce 
recommend  Recommended
6 years ago

Great products with a wide variety of outdoor gear. The sales staff is knowledgeable and helpful. $20 gets you a lifetime membership to this Co-Op. (You’re not required to be a member to shop at REI, but if you are a member, you will receive a dividend after the end of the year, based on the dollar amount of spending). 

Mi Hi's profile image
6 years ago

 

Melody Taylor's profile image
Melody Taylor 
7 years ago

If you don’t support the NRA, you don’t support the majority of Alaskans and shouldn’t operate here. I recommend all my ski customers go to Beaver Sports or Play It Again now. 

Thomas McGhee's profile image
Thomas McGhee 
7 years ago

REI's decision to limit their stocked brands due to any kind of NRA association has encouraged me to cut up my REI membership. 

Rick Stillie Jr's profile image
Rick Stillie Jr 
7 years ago

I think that it is terrible that you corporate leadership just lost a lot of sales to your store in Fairbanks. Bad business decision. 

Frequently asked questions about REI

How is REI rated?

REI has a 4.5 star rating with 244 reviews. 

When is REI open?

REI is closed now. It will open at 10:00 a.m. 

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